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Kareem Mohamed, Guest Service Officer

Kareem Mohamed

Guest Service Officer

Wataniya airways

Location
Egypt - Cairo
Education
Bachelor's degree, Information Systems
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Guest Service Officer at Wataniya airways
  • Egypt - Cairo
  • My current job since June 2009

 Supervise easy jet Customer service & passenger handling
 Supervise sales desk.
 Supervise check / in and baggage procedures under (Codeco System - PRS - Local DCS - E-res).
 Supervise emergency handling
 Supervise basic dangerous goods handling

Customer service & passenger handling supervisor at EAS (Egyptian Aviation Service)
  • Egypt
  • April 2007 to June 2009

 Easy jet customer service & passenger handling
 Sales desk.
 Check /in and baggage procedures under (Codeco System - PRS - Local DCS - E-res).

Education

Bachelor's degree, Information Systems
  • at Modern Academ
  • July 2006

Specialties & Skills

Microsoft Office
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Guest Service
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Internet
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XP
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Customer Service
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Microsoft Office software suite
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Internet applications
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Windows 95/98/NT/2000/XP
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Languages

Arabic
Expert
English
Expert
Italian
Beginner