Kareem Yousry

Customer service agent in the lounge department at Kuwait International Airport

I book airline tickets through Galileo system, book hotels all over the world, arrange honeymooners packages, book umrah and haj trips, convince the customers with the company offers, solve any problem, achieve the company targets and handling the customers

Responsible for ensuring high levels of customer satisfaction, maintaining outstanding restaurant standards, organizing an effective workflow for the whole services team, managing supplies and inventory, responsible for food quality and customer satisfaction, ensure sanitation of work station at all times during the shift and present reports to the branch manager

working in Religious Tourism, Domestic tourism and A tour guide for customers during their trip with the company to Saudi Arabia (Makkah and Medina)