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Kareem Hefni, Executive Secretary to General Manager

Kareem Hefni

Executive Secretary to General Manager ·Ahmed Sulaiman Bin Huraib Trading Company

Saudi Arabia

Bachelor's degree, English Language

Work experience

Total years of experience: 14 years, 2 months

Executive Secretary to General Manager

February 2021 - September 2021

Ahmed Sulaiman Bin Huraib Trading Company

Jeddah, Saudi Arabia

February 2021 - September 2021

(Freelance)
Provide high-level administrative support and assistance to the General Manager and other assigned leadership staff.
Perform clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
Schedule and attends meetings on behalf of executives, taking notes and recording minutes.
Perform office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
Perform additional duties as assigned by the General Manager:
Responsible for preventative, periodical, and emergency maintenance for all locations (restaurants, offices, and hotel).
Assisting the financial department in paying bills, accounts, and keeping records.
Responsible for keeping cash trust.
Assisting HR and administration department.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Secretarial

Operation Manager

April 2019 - May 2020

Clean Tag Company

Mecca, Saudi Arabia

April 2019 - May 2020

(Freelance)
Managing operating department and improving operational management systems, processes and best practices.
Ensuring all operations are carried on in an appropriate, cost-effective way.
Providing consultation to the executives and stakeholders.
Actively participating in the planning and start-up phase.
Formulate strategic and operational objectives.
Perform quality controls and monitor production KPIs.
Recruit, train and supervise staff.
Find ways to increase quality of customer service.
Company industry:
Utilities
Job role:
Management

Supervisor of reception, passports, and data entry Dept.

December 2006 - September 2019

Muttawiffy Hujjaj South Asia Company

Mecca, Saudi Arabia

December 2006 - September 2019

(4 months per year freelance seasonal job).
Ensure data entry services are completed in an accurate, efficient, and timely manner through management, oversight, review, and training.
Ensure confidentiality and security of sensitive data and reports including personnel data, clients personal data, and financial data.
Liaison between data entry and other departments, assessing current and future data entry needs and ensuring proper staffing to address those needs.
Research, recommend, and implement new methods, procedures, policies, and services.
Identify needed equipment and software upgrades; requests procurement.
Assist with planning and implementation of departmental budget.
Managing the department's team and all operations. Recruit, interview, hire, and train new staff in the department.
Oversee the daily workflow of the department, databases, logistics, operations, facility IT, networks, solutions, and office ISO9001 quality system.
Company industry:
1357
Job role:
Administration

Area Coordinator

November 2015 - April 2019

Ersal Money Transfers Company

Mecca, Saudi Arabia

November 2015 - April 2019

(Full-time)
Assistant area manager.
Understand employee concerns and resolve them effectively.
Organize weekly staff meetings to discuss on business updates and issues.
Planning and directing the area's field marketing activities.
Coordination with headquarters for requests, complaints, inquiries, maintenance, circulations, and reports.
Coordinate and supervise business projects in the assigned area.
Assist in recruiting and training staffs.
Project a positive attitude and act as the role model for staffs.
Conduct one-on-one meetings with employees to address violations of rules and regulations.
Perform departmental responsibilities including trainings, operations, and leadership education.
Previously assigned as branch manager, head-teller, teller, and CSR.
Maintaining SLA, KPI, archive, circulations, and records.
Company industry:
Financial Services
Job role:
Banking

Education

Umm Al-qura University

July 2017

July 2017

Bachelor's degree, English Language

Saudi Arabia

GPA (point): 1.97 out of 4

GPA (point): 1.97 out of 4

English language general specialization including: language, literature, translation, etc. I studied and worked simultaneously.

Skills

Problem Solving
Expert
Problem Solving
Expert
Education
Expert
Education
Expert
Leadership
Expert
Leadership
Expert
Foreign Languages
Expert
Foreign Languages
Expert
Dialogue
Expert
Dialogue
Expert
planning
Intermediate
planning
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
management
Expert
management
Expert
AML
Expert
AML
Expert
problem solving
Expert
problem solving
Expert
bilingual
Expert
bilingual
Expert
banking
Expert
banking
Expert
data entry
Expert
data entry
Expert
administration
Expert
administration
Expert
compliance
Expert
compliance
Expert
teamwork
Expert
teamwork
Expert
brain storming
Expert
brain storming
Expert
decision making
Expert
decision making
Expert
customer service
Expert
customer service
Expert
crowd control
Intermediate
crowd control
Intermediate
operation
Expert
operation
Expert
negotiation
Intermediate
negotiation
Intermediate
marketing
Intermediate
marketing
Intermediate
office work
Expert
office work
Expert
typing
Expert
typing
Expert
plan execution
Expert
plan execution
Expert
marketing support
Intermediate
marketing support
Intermediate
people management
Expert
people management
Expert
supervising
Expert
supervising
Expert
managerial experience
Expert
managerial experience
Expert
enterprise management
Expert
enterprise management
Expert
time management
Expert
time management
Expert
sales coordination
Expert
sales coordination
Expert
office administration
Expert
office administration
Expert
office management
Expert
office management
Expert
marketing management
Beginner
marketing management
Beginner
outlook
Expert
outlook
Expert
writing
Expert
writing
Expert
teacher training
Beginner
teacher training
Beginner
language teaching
Beginner
language teaching
Beginner
mail
Expert
mail
Expert
literature
Intermediate
literature
Intermediate
students
Beginner
students
Beginner
minutes
Intermediate
minutes
Intermediate
staff training
Expert
staff training
Expert
translation
Expert
translation
Expert
soft skills
Expert
soft skills
Expert
labor management
Expert
labor management
Expert
performance management
Intermediate
performance management
Intermediate
Sales
Intermediate
Sales
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker
French
Beginner
Persian
Beginner
Urdu
Beginner

Training and Certifications

Certifications
Thanks and appreciation from Ersal & Western Union Company.
Thanks and appreciation from the Minister of Communications & IT.
Training
Confident Steps Towards Creativity and Innovation
Umm Al-Qura University
Fighting Fraud in the Middle East
Ersal Money Transfers Company
Spirit of Compliance
Ersal Money Transfers Company
Anti-Money Laundering
Ersal Money Transfers Company
Teachers Qualification Program
Al-Ma’refa Private Schools
Networks
Umm Al-Qura University
First Aid
Umm Al-Qura University
Persian Language
Umm Al-Qura University
French Language
Umm Al-Qura University
Fighting Contagion
Saudi Red Crescent Authority

Hobbies

  • Reading
  • Football
  • Video Games