Founder & CEO
Social Business Kits
مجموع سنوات الخبرة :20 years, 0 أشهر
• First Gamified Social Media Marketing Training in Egypt.
• Provide tailored workshops for each department in the social media team for clients as the content creators need a completely different training from the Ads managers.
• Mentor and provide training to communication and management professionals throughout the organization on best practices for creating, managing, monitoring, and developing content for social networks
• Define key performance indicators and implement enterprise level measurement, analytics, and reporting methods to estimate success.
• Developed Activations (Campaigns) for client’s social media activities to drive traffic, increase engagement and boost products awareness.
• Determine what types of content you are going to produce to meet your customer needs and answer their problems in Social Media
• Utilize great web etiquette skills to ensure you deliver the right message online
• Implementation and management of PPC/search campaigns from structure to launch.
• Plan, Manage and optimize the performance of Social Media campaigns on Facebook, Instagram & Twitter.
• Work closely with the website development team and corporate communications
• Aligning strategic social media goals with activity based social marketing, resource allocation & budget spend.
• Develop and maintain a comprehensive social media strategy that defines how social media marketing techniques will be applied to increase visibility and traffic.
• Toolkit Selection, set up and implementation to monitor, alert & report on companies’ social media activity, trends etc.
• Developed and managed online social media activations (Campaigns).
• Creating extensive reports on social media activities including charts and graphs, with recommendations for action plans.
• Researched, monitored and analyzed Reach Out’s social & digital media sentiment, reputation and feedback and developed comprehensive Social Media listening reports.
• Responsibility for hands on interaction within social media presences
• Use of a toolkit to measure and monitor social activity- find out what works, tweak and improve communications, tactics, campaigns etc
• Respond and react to changes within social networks - functionality, etiquette, reporting etc.
Creative input on content, ideas on social media marketing
• Curate relevant content to reach the company’s ideal customers.
• Create, curate, and manage all published content (images, video and written).
• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
• Monitor trends in Social Media tools, applications, channels and strategies
• Contribute strategic ideas for using social media to engage customers
• A talent for composing engaging content for placement on social media websites like Facebook
• Monitor and report trends in social media tools and research innovations in emerging social platforms and technologies.
• Create custom Facebook tabs
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Contributes to team effort by accomplishing related results as needed.
• Keeping up to date records and paperwork
• Manage delegation's needs and logistical matters on the tour
• Attend to operational problems such as booking errors and amendments, lost luggage or illness
• Providing the best services in hospitality, food & Drinks.
• Giving the guest the best experience that money can buy.
• Providing the best services in hospitality, food & Drinks.
• Giving the guest the best experience that money can buy.
• It was my first time to learn, plan & execute campaigns on the internet and since this moment I have fallen in love with the internet.