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Kareim Adel Adel, Executive Operations Coordinator & Follow-Up Manager

Kareim Adel Adel

Executive Operations Coordinator & Follow-Up Manager·المثالي لخدمات الأعمال

Egypt

Bachelor's degree, ادارة سياحه

Work experience

Total years of experience: 18 years, 10 months

Executive Operations Coordinator & Follow-Up Manager

January 2026 - Present

المثالي لخدمات الأعمال

Jeddah, Saudi Arabia Remote

January 2026 - Present

• Managed daily operations and monitored employees workflow to
ensure task completion within deadlines.
• Prepared accurate daily and administrative reports covering
achievements, delays, operational issues, and performance evaluations.
• Monitored employee attendance, punctuality, leave requests, and
workplace discipline.
• Supervised ongoing projects and ensured proper execution of
operational procedures and company policies.
• Managed CRM data entry, reviewed project files, and ensured
documentation accuracy and completeness.
• Followed up on project timelines, identified causes of delays, and
reported operational challenges to management.
• Organized and maintained client and project files with a high level of
accuracy and confidentiality.
• Conducted quality control reviews to ensure compliance with
operational standards and procedures.
• Coordinated between departments to improve workflow efficiency and
operational performance.
• Maintained confidentiality of company and client information while
handling sensitive administrative tasks.

Company industry:
Business Consultancy Services

Membership advisor

September 2024 - April 2026

Silver Gym

Alexandria, Egypt

September 2024 - April 2026

Membership advisor, following up with clients, following up on problems, and receiving them

Company industry:
Sports & Outdoor Activities
Job role:
Marketing and PR

Manager

September 2024 - April 2025

Silver Gym

Alexandria, Egypt

September 2024 - April 2025

• General for following up on old and new subscribed customers
• Servai works with customers to improve the service provided to them
• Follow up on the exercises with clients and ensure that there are no
problems
• Follow the social media page and respond to any inquiries

Company industry:
Sports & Outdoor Activities
Job role:
Management

marketing agent

June 2024 - October 2024

Vodafone - Egypt

Alexandria, Egypt

June 2024 - October 2024

Selling lines of companies, shop owners, commercial registry and tax card owners

Company industry:
Telecommunications
Job role:
Sales

Corporate Lines Sales

May 2023 - August 2024

Vodafone

Alexandria, Egypt

May 2023 - August 2024


Follow the current lines
After-sales services

Company industry:
Telecommunications

Unit Manager

September 2020 - September 2021

MetLife Life Insurance & medical Insurance

Alexandria, Egypt

September 2020 - September 2021

• Make a plan to achieve the monthly goal
• Interviews to form a successful team
• A meeting to follow up the work team
• Daily, weekly and monthly report work
• Make monthly, quarterly, semi-annual and annual plans
• Full commitment to the monthly requirement

Company industry:
Insurance & TPA
Job role:
Management

Store Manager

March 2021 - June 2021

Auto yousseif

Alexandria, Egypt

March 2021 - June 2021

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Unit Manager

September 2020 - June 2021

MetLife alico

Alexandria, Egypt

September 2020 - June 2021

Conducting interviews with clients

Conducting interviews for job appointments

Create a monthly, quarterly, semi-annual and annual work plan

Holding meetings to follow up on the progress of the work plan and continuous follow-up with customers to provide the best solutions

Conducting training courses for the work team to improve the work plan and workflow

Continuous follow-up to achieve the desired goal and achievement

Company industry:
Insurance & TPA
Job role:
Marketing and PR

مخطط مالي

July 2018 - July 2020

Allianz

Alexandria, Egypt

July 2018 - July 2020

Providing all insurance services

Working to attract more new contracts

Providing the best and best integrated insurance offers

Work on self-development and practical level

Company industry:
Insurance & TPA
Job role:
Marketing and PR

مخطط مالى بشركة مصر لتامينات الحياة

December 2012 - July 2018

مصر لتامينات الحياة

Alexandria, Egypt

December 2012 - July 2018

Life insurance and investment

Attracting clients

Follow up with clients before contracting, during contracting, and after contracting

Working to provide the best financial plans

Attracting new data clients

Company industry:
Insurance & TPA
Job role:
Sales

Financial Planner.

December 2012 - January 2018

Misr Life Insurance

Alexandria, Egypt

December 2012 - January 2018

• Meeting Clients ( indoor & outdoor) and explain Life Insurance..
• Searching for new potential clients.
• Build good relations with important clients.

Company industry:
Insurance & TPA
Job role:
Sales

مبيعات نادي سموحه

January 2006 - November 2012

نادي سموحه الرياضي

Alexandria, Egypt

January 2006 - November 2012

Telemarketing for the sports club
Make new subscriptions to the sports club
Make a business plan

Company industry:
Sports & Outdoor Activities
Job role:
Marketing and PR

Marketing & Sales Dept.

January 2006 - May 2011

Smouha Club

Alexandria, Egypt

January 2006 - May 2011

• Meeting Clients ( indoor & outdoor) and explain
memberships advantages
• Searching for new potential clients .
• Build good relations with important clients.

Company industry:
Sports & Outdoor Activities
Job role:
Marketing and PR

Marketing & Sales

November 2010 - December 2010

Vodafone Egypt

Alexandria, Egypt

November 2010 - December 2010

Company industry:
Telecommunications
Job role:
Marketing and PR

Education

بكالوريوس سياحه و فنادق

August 2010

August 2010

Bachelor's degree, ادارة سياحه

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

تخصص إدارة سياحه مكاتب سياحيه و شركات طيران

"High institute of tourism & Hotels alexandria ( E.G.O.T.H )

May 2010

May 2010

Bachelor's degree, سراحه وفنادق

Egypt

Misr

July 2005

July 2005

High school or equivalent, ادبي

Egypt

Skills

reception

Expert

Medical Insurance

Expert

Term Life Insurance

Expert

Insurance

Expert

Complex Sales

Expert

المتابعه

Expert

المبيعات و الاقناع

Expert

التسويق و المبيعات

Expert

الاتصال

Expert

الاقناع

Expert

مبيعات وتسويق

Expert

reception

Expert

Medical Insurance

Expert

Term Life Insurance

Expert

Insurance

Expert

Complex Sales

Expert

APPLICATION DEVELOPMENT

Intermediate

ASSERTIVENESS

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MICROSOFT EXCEL

Intermediate

MICROSOFT OFFICE

Intermediate

MICROSOFT OUTLOOK

Intermediate

MICROSOFT POWERPOINT

Intermediate

MICROSOFT WORD

Intermediate

OPERATIONS

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

Arabic

Native Speaker

English

Beginner

Training and Certifications

Training
خدمات حكومبه
المثالي لخدمات الاعمال
Apr 2025
فن البيع
اليانز مصر
Jul 2018

Hobbies and interests

مساعدة الاخرين

Managed daily operations and monitored employees’ workflow to ensure task completion within deadlines. Prepared accurate daily and administrative reports covering achievements, delays, operational issues, and performance evaluations. Monitored employee attendance, punctuality, leave requests, and workplace discipline..

Motor Sport.
Photography,
Travelling,
Reading,
Music,