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karem elshrbiny, IT Service Support

karem elshrbiny

IT Service Support

Petroleum Air Service

Location
Qatar - Doha
Education
Bachelor's degree, Management information systems
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

IT Service Support at Petroleum Air Service
  • Egypt - Cairo
  • August 2009 to October 2011

- Responsible of user support requirements
- Coordinate IT daily operations and user incident
- Managing and administering Windows server 2008

IBM Partner at Advanced Business systems (IBM
  • Egypt
  • August 2009 to August 2011

2- From 08-2009 to 08-2011
Advanced Business systems (IBM Partner) (Cairo, Egypt)
IT Technical support
- Responsible of all Hardware maintenance and repair
- Responsible of Software installing and maintenance
- Laptop and printer maintenance

Education

Bachelor's degree, Management information systems
  • at Alson Higher Institue
  • January 2009

Specialties & Skills

Computer Hardware Troubleshooting
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Team Management
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Administrative Support
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managing and administrating Mircosoft Windows server
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network and system troubleshouting and maintenance
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computer H\\W and S\\W instaling and support
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Languages

Arabic
Expert
English
Intermediate