Karen Mae Galutan, Sales Representative

Karen Mae Galutan

Sales Representative

Retail Arabia International

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Bachelor in Computer Engineering
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Sales Representative at Retail Arabia International
  • United Arab Emirates - Abu Dhabi
  • August 2015 to December 2015

Providing a premium VIP service to all clientele who enter House of Fraser. A real passion for customer service, by showing clients all promotions and benefits of products.

Sales Associate at Pitter Patter Trading LLC.
  • United Arab Emirates - Abu Dhabi
  • October 2014 to July 2015

Makes customers the first priority, actively seeks
out customers.
Demonstrates a high level of knowledge of
products, services and
procedures in assigned area and nearby
departments, knows priority SKUs.
Promotes products and services using Greet-
Qualify-Recommend-Close,
resolves customers’ concerns; executes “Good,
Better, Best” strategy.
Seeks to fully understand the customers’ needs,
provides customer with the
best solution even if it involves a markdown,
contacts other associates/leaders as needed,
until customer’s need is met.
Maintains a clean and uncluttered store
environment, ensures
that department/area and aisles are clear, product
is easily accessible to customers;
consistently removes trash and distressed items.
Fully packed down and in stock at all times; labeled
and striped
Operate cash register, scanners and computers to
itemize and total customer purchases; collect
payments and make change for cash transactions;
and balance drawer at the end of each shift.
Perform such other related tasks and duties as
assigned.
Be involved in stock control and management.
Resolves customer complaints by investigating
problems; developing solutions; preparing reports;
making recommendations to management.
Merchandising the shop floor.Arranging monthly
and daily reports.

Sales Representaives cum cashier, Logistics, Webpage Administrator, Online Customer Service at Pitter Patter LLC.
  • United Arab Emirates - Dubai
  • July 2012 to September 2014

I'am all around working staff I'am;
SALES REPRESENTATIVES
LOGISTICS
Receives and follow up stock shipments from the
courier.
Receives stocks from the supplier then take down
details and quantities.
Making bar-codes and putting new collection in the
system.
Customer service through phone calls and emails.
Handling inventory and stock-take.
Receives from the supplier.
Arranging documents/paper works.
WEBPAGE ADMINISTRATOR;
Making sure webpage is updated for
Sales, Offers, New Collections and quantity for each
item
Uploading of pictures on each items.
Arranging for customer order.
PETTISKIRT DESIGNER;
Making pettiskirts can add style and glamour to any
occasion, from house parties to weddings,
birthdays to barbecues, fancy dress to Halloween
or any day that needs a touch of dressing up.
Make sure the color combination of the pettiskirt or
tutu’s.
Executing quality control once receiving items from
the tailor
Ensuring exact measurements for every size’s for
the tutu’s and t-shirts.
Downloading, searching and drawing as a
reference and pattern for applique use for
different designs of the t-shirts.
Neatly attached the cloth, felt and Swarovski design
on the t-shirt.
Sew the appliques attached on t-shirts.
Handling inventory for the production of pettiskirt.
Carefully moves items in stores.
Making customer order as requested.

Education

Diploma, Bachelor in Computer Engineering
  • at AMA Computer College
  • April 2012

Specialties & Skills

Team Player
Teamwork
Innovative Problem Solver
Technical Skills
Customer Service Skills
PC Troubleshooting, Formatting, Hardware and Software Installation
CAD Drafting
Structured Cabling
Microsoft Office Applications
Working with various Operating Systems
Turbo C, Visual C++, Visual Basic Programming

Languages

English
Expert