Coordinator
Raviz Center Point Hotel
مجموع سنوات الخبرة :4 years, 7 أشهر
Managing all the sales related activity of the company. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
Writing up accurate and grammatically correct sales correspondence. Tracking sales orders to ensure that they are scheduled and sent out on time.
Effectively communicating with customers in a professional and friendly manner. Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team. Ensuring that staff uniforms and personal appearance are always clean and professional.
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
Organising sales promotional campaigns. Contacting potential customers to arrange appointments.
Speaking with customers using clear and professional language. Resolving any sales related issues with customers.
Completing the administrative needs of the Sales Department.
Making follow-up calls to confirm sakes orders or delivery dates.
Responding to sales queries via phone, e-mail and in writing.
Accurately analyzing and assessing statistical data.
Process, sells, Terse and assigns rooms to incoming guest, ensuring that the Registration cards Or property field out, Check with the housekeeping departments that rooms are ready for occupation.
Liaise with the concierge to deliver luggage to the rooms, Handle outbound & inbound marketing calls to a wide array of customers, especially to frequent guests of the hotel.
Develop and run marketing campaigns to customers and guests on the hotel’s current promotions, discounts, and new amenities via telephone.
Integrates, promotes and cooperates with other departments to maintain the standards the hotel so that the total activity contributes to the ultimate satisfaction the hotel.
Provide and process all customers' information, inquiries, guest complaints, and requests including tour booking.
Maintains the desired levels of quality assurance ratings, including guest comment cards and inspection scores, Confers and cooperates with other departments as needed to ensure coordination of activities.
To all safety procedures and informs management of any unsafe conditions, Promotes and support brand initiatives such as priority/membership clubs and associates programs.
Purchase and does the booking of ticket upon request of the guest Assist in equipment for internal and guest request update all hotel branch activities, restaurant promotion and special events schedule Render other duties and responsibilities as may be assigned from time by the front office.
Mindpro City Mall
October 15, 2011
Retail Sales Representative / Make-up Cosmetic Passion / Perfume Outlet
Responsible for selling products, merchandise, and services in a retail setting, such as make up Cosmetic and Beach Perfume Outlet,
Sell specific products and services to consumers.
Demonstrate products and show consumers how to maximize their features.
Explain different customizable features.
Discuss warranties and replacement parts, Process orders in person and over the phone, check inventory to ensure product is in stock.
Bag and package purchases, Remove security devices, fold clothes, and place neatly in bag, Collect methods of payment and dispense change.
Represent and promote the organization with products and services at in-home product presentations, showrooms, and home shows as required.
Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
Distribute coupons and verify that coupons are not expired, Restock clothes that have been tried on and fold neatly.
Registry System for Basic Sector in Agriculture (RSBSA)
National Statistical Office (NSO) Philippines
September 20, 2010
Authentication Consultancy Officer
carrying out research and data collection to understand the organization;
conducting analysis;
interviewing the client's employees, management team and other stakeholders;
running focus groups and facilitating workshops;
Preparing business proposals and presentations.
identifying issues and forming hypotheses and solutions;
presenting findings and recommendations to clients;
implementing recommendations/solutions and ensuring the client receives the necessary assistance to carry it all out;
managing projects and programmers;
leading and managing those within the team, including analysts;
Liaising with the client to keep them informed of progress and to make relevant decisions.
Local Government Unit (by terms)
Capitol Building-Philippines
Mach 15, 2009
Secretarial
devising and maintaining office systems, booking rooms and conference facilities, using content management systems to maintain and update websites and internal
managing and maintaining budgets, as well as invoicing, liaising with staff in other departments and with external contacts, ordering and maintaining stationery
Sorting and distributing incoming post and organizing and sending outgoing post, Arranging travel and accommodation for staff or customers and other external.
liaising with colleagues and external contacts to book travel and accommodation, organizing and storing paperwork, documents and computer-based information;
photocopying and printing various documents, sometimes on behalf of other colleagues;
recruiting, training and supervising junior staff and delegating work as required, manipulating statistical data, arranging in-house and external events
Devising and maintaining office systems, including data management and filing, arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations, screening phone calls, enquiries and requests, and handling them when appropriate, meeting and greeting visitors at all levels of seniority.
Organizing and maintaining diaries and making appointments, dealing with incoming email, faxes and post, often corresponding on behalf of the manager, carrying out background research.
Producing documents, briefing papers, reports and presentations, organizing and attending meetings and ensuring the manager is well prepared for meetings, liaising with clients, suppliers and other staff.
Alliance of Parties
for Progress (APP)
Department of Interior
Education College