Call Center Agent
Shami Gourmet Restaurant
Total years of experience :6 years, 10 Months
Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors.
giving customer a perpect customer service. handling cash and credits. greeting and welcoming the customer everytime they enter the store. Keeping the store clean and sanitize al the utensils. And having a good relationship with coworkers and help each other as a team.
Sales representatives sell retail products, goods and services to customers. Sales representatives work with customers to find what they want, create solutions and ensure a smooth sales process.