Karen May Rebulado

Providing good customer service by satisfying customers and builds long term relationship by providing a good quality service
Receiving and checking all incoming materials, process and distributes documentation

Receiving and checking all documents for delivery receive (local and imported products)
Responsible for filling out paper work, sorting, maintaining records and files

 Responsible for receiving all Postpaid and Internet Broadband (Wire and Wireless) Applications
Checking all the submitted documents by the customers, checking the ability of the customer to pay if he/she applying for postpaid, checking in system if this customer has a previous balance or existing customer of our company
Verifying by calling and interviewing the customer over the phone and gathering information
Encoding all Applications accurately and completely in system within the day
Reporting and Submitting Application reports
Transmitting and Scanning all Applications

Responsible in accommodating the inquiries of customers (internal/external) within the organization
Receives and release all incoming and outgoing communications on time