bank sales executive
IFC
مجموع سنوات الخبرة :10 years, 6 أشهر
1. Resolves and inputs client requests into tracking system according to established guidelines. Ensures proper, accurate records, files, databases are set up and maintained.
2. Promote company products and services, when appropriate, in order to persuade potential customers to try the new products/up sale.
3. Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.
4. Demonstrated verbal communication skills and ability to convey information clearly and effectively.
5. To resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.
6. To effectively handle multiple tasks in a fast paced environment.
7. The need to have sound and thorough knowledge related to product.
8. Adaptable to change, meet the changing demands of the work environment, any delays or other unexpected demands.
9. Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments.
10. Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.
1. Resolves and inputs client requests into tracking system according to established guidelines. Ensures proper, accurate records, files, databases are set up and maintained. 2. Promote company products and services, when appropriate, in order to persuade potential customers to try the new products/up sale. 3. Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery. 4. Demonstrated verbal communication skills and ability to convey information clearly and effectively. 5. To resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers. 6. To effectively handle multiple tasks in a fast paced environment. 7. The need to have sound and thorough knowledge related to product. 8. Adaptable to change, meet the changing demands of the work environment, any delays or other unexpected demands. 9. Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments. 10. Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.