Senior Program Support Officer
International Rescue Committee- Lebanon
Total years of experience :16 years, 6 Months
Support program 4 managerial staff at field level with respect to recruitment, financial tasks and procurement needs.
Prepare/Control Budgets, spending and procurement plans and program staff salary allocations.
Ensure adequate allocation of expenses to different budgets.
Support organisation of events in all field offices i.e. training workshops, as required.
Coordinate with grants to ensure compliance with donors’ requirements.
Prepare, and submit payment requests related to program activities.
Raise and follow up on program’s procurement requests.
Setup, attend and record meetings as requested for note taking.
Support program managerial staff at field offices with respect to recruitment, financial tasks and procurement needs.
Prepare/Control Budget, spending and procurement plans and program staff salary allocations.
Ensure adequate allocation of expenses to different budgets.
Support organization of events in all field offices i.e. training workshops, as required.
Coordinate with grants to ensure compliance with donors’ requirements.
Raise and follow up on program’s procurement requests.
Setup, attend and record meetings as requested for note taking.
Organized and coordinated partner's capacity building workshops related to social stability.
Advocated mainstreaming stability objectives in partner's activities and monitored the implementation of dialogue-based awareness raising sessions by Alerts’ standards and the developed M&E tools.
Managed relationships with consultant and partner HQ and field staff.
Developed project reference tool, action plan and spending plan.
Produced narrative and financial reports to partners/ donors.
Organized and facilitated community meetings, capacity building sessions, awareness raising campaigns, and sharing experience events.
Mobilized grass-root organizations and beneficiary groups to foster adequate community participation in the activities.
Managed relationships with local authorities, organizations, stakeholders and partners.
Contributed to development of the project strategies and methodologies.
Screened and interviewed applicants to ensure they fit the project selection criteria.
Identified different institutions to partner with and place interns.
Followed up on the established work plan, in line with donor agreement, CARE processes and procedures and under the supervision of the Project Manager.
Collected data and produced activity reports.
Reviewed partners reports and assisted them in developing progress reports.
Led project’s launching/closure, International Water Day, and facilitated sharing experience events.
Contributed to the overall project implementation by assisting the specialist in the implementation of the research methodology.
Communicated with different civil society organizations representatives and plan for the onsite assessment.
Conducted research through interviews among the target civil society organizations, using various research assessment tools and techniques. Collected, compiled and analyzed data following the assessments.
Assisted with the producing and editing of 10 individual and a national report
Prepared the materials for submission to the relevant stakeholders
Ensured smooth operation of the project activities, organized project, oversaw project planning.
Responded to inquiries from the donors and consultants and assisted the Grassroots Manager during the site visits.
Contributed to the organization’s outreach and advocacy activities.
In collaboration with different board member, I led the production of the Code of Conduct as part of the NIS implementation recommendation
Maintained an orderly accounting system: issuing invoices, collecting receivables, preparing and reconciling statements.
Managed office petty cash
Arranged and provided information to the external auditors.
Prepared purchase orders, contacted suppliers to schedule deliveries and to resolve shortages, missed or late deliveries.
Maintained updated records of documents filed and books, took part in sorting and classifying documents and books according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Responded to customers’ account inquiries such as account opening, balance, transaction details, statements and fees and charges.
Responded to inquiries for banking products such as loans, internet services and investment products.
Handled Letter of Credit and Letter of Guarantee, Overseas transfers.
Identified customers’ needs and referring customers to appropriate banking services.
Participated in making outbound collection calls to debtors using standard scripts and procedures, furthermore I worked with debtors to settle payments, and followed up with them on previous payment arrangements.
Maintained accurate, up-to-date customer account information.
Some courses covered Accounting/ Cost Accounting Organizational development Human Capital Marketing Financial Analysis Operation Research Negotiation Micro/Macro Economy Lebanese Trade law