Operations Engagement Advisor
Teleperformance Egypt
مجموع سنوات الخبرة :18 years, 1 أشهر
Working mainly on employee satisfaction and areas of improvement, Daily interviews for existing employees in order for us to find the areas of improvement.
Reporting directly to COO and top management for their action, Acting as a part of E-Care team Cooperating with internal marketing team (E-Care) & HR team
Managed by COO
International call center supporting the U.S.A, Working on loans & Credit cards, Our concern is the interest rates.
A well-known multinational company for Travel services, helping everyone, everywhere, planning and purchasing everything in travel industry.
We offer flights, hotels, rails, cars & activities, please check out our website
http://www.expedia.ca/
Indoor operating works such as : Filing, bookings, marketing, sales, rates negotiation, vouchers etc.
Outdoor Tour Leader & airport representative: I meet guests & assist them through Governmental & Customs Formalities and transfer to hotels to finish accommodation & managing drivers & guides through the tour time, Responsible for any complaints, additional tours, arrival & departure etc.
Translation from English & Italian to Arabic in the field of shipping
Animation team is a team which found in every reputable hotel, Specialized in the entertainment for the hotel guests such as; day sportive exercises, games, beach activities, music, & at night it's a show time on the stage, also we were sales representatives because we sell concerts tickets for the clients.
Italian-English Guidance
Italian, Greek & Latin Literature