Karim Ghanim, customer support representative

Karim Ghanim

customer support representative

Teleperformance - Egypt

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Art History And Philosophy
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

customer support representative at Teleperformance - Egypt
  • Egypt
  • August 2023 to March 2024
customer care representative at Intelcia
  • Egypt - Alexandria
  • November 2021 to June 2023

worked at the account of Optimum internet US served residential Customers & Business Customers
Reporting critical cases to Client associates

waiter host at Haj Arafa Co - Spices & Coffee & Cosmatics
  • Egypt - Alexandria
  • August 2020 to October 2021

staff member & Cashier
main rule is making hot and cold beverages
assisting customers with choosing beverages & make tables ready
Provide checks and gather bill payments
Assisting customers with choosing Cosmetics .. (Perfumes & Skincare products) in cosmetics section depending on the task that was assigned each week

officer sales at Hani Ghanim Mobile stores
  • Egypt - Alexandria
  • June 2018 to March 2020

assisting customers selecting which cellphone or device attachments they need
providing information on popular picks and best sellers in-market

Education

Bachelor's degree, Art History And Philosophy
  • at Alexandria University
  • October 2023

Bachelor of History, Egyptology, and Islamic Archaeology - Skills Alexandria University- Faculty of Arts 2023

Specialties & Skills

Customer Facing
Customer Care
Strength Training
Food Service
Hospitality
Problem Solving
active listening
customer focused
Physical Strength
Flexibility
fast learner
Office Work
Outlook
Administration
Microsoft PowerPoint
Microsoft Office

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Learing new skills & Strength sports..(Powerlifting & weightlifting)
    Placed 4th at Alexandria Powerlifting Competition, and qualified for nationals