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Karim Khaled, Infrastructure & Security Engineer Lead

Karim Khaled

Infrastructure & Security Engineer Lead·Hybrid – Maadi HQ.

Egypt

Bachelor's degree, Information Systems

Work experience

Total years of experience: 10 years, 2 months

Infrastructure & Security Engineer Lead

November 2023 - Present

Hybrid – Maadi HQ.

Cairo, Egypt

November 2023 - Present

• Leading the design, operation, and optimization of enterprise-level infrastructure, with a primary
focus on data center architecture, disaster recovery planning, business continuity, and zero-downtime
strategies.
• Managing a virtualized environment with over 400 VMs using VMware vSphere (ESXi, vCenter), ensuring
high availability, fault tolerance, and load-balanced performance.
• Overseeing the implementation and monitoring of FortiGate Firewalls, intrusion prevention systems
(IPS), and VPN tunnels to ensure a secure perimeter across on-prem and hybrid environments.
• Administering Active Directory (AD), Group Policies (GPO), DNS, DHCP, AD Connect, and WDS,
reinforcing authentication integrity and seamless access across regions (Egypt, KSA, UAE).
• Delivering network segmentation and secure access control using Aruba APs, VLANs, and endpoint
policies.
• Conducting penetration testing, vulnerability assessments, and risk mitigation planning across all
infrastructure layers.
• Managing SAN/NAS storage (IBM, Synology, QNAP), EMC Data Domain, and tape libraries (LTO9) for
tiered backup, redundancy, replication, and long-term retention.
• Coordinating IT procurement, asset lifecycle tracking, and vendor evaluation in alignment with
business scalability needs.
• Driving DevOps-style scripting using PowerShell for automation of system tasks, deployments, and
user lifecycle management.
• Spearheading infrastructure documentation including network topology, SOPs, and recovery
protocols.

Company industry:
Software Development

IT Consultant

July 2023 - Present

Advanced Consultant Center

Cairo, Egypt

July 2023 - Present

• Reduced website hosting costs by analyzing VPS requirements and purchasing from the most cost-effective
platform.
• Created a new version of the Engineering Lifecycle Management by IBM (ELM) by planning and implementing
improvements with the team.
• Enhanced Power Apps, Power Automate Flows and SharePoint to improve the performance and stability of
HR performance management Tools.
• Migrated obsolete versions of applications like Odoo, Zabbix, and RTC.
• Migrated Stream Classic videos into Stream Online using Microsoft tools.
Successfully modernized the IT environment by migrating obsolete applications, including Odoo, Zabbix,
and RTC, to updated versions.
• Streamlined video content management by transitioning from Stream Classic to Stream Online using
advanced Microsoft migration tools.
• Upgraded networking infrastructure by replacing outdated switches with FortiSwitches integrated seamlessly
with FortiGate for enhanced security and performance.

Company industry:
General Engineering Consultancy
Job role:
Information Technology

IT Consultant

January 2023 - Present

ACC – Advanced Consultant Center

Cairo, Egypt

January 2023 - Present

• Spearheaded IT strategy formulation and infrastructure planning, enhancing network security frameworks in diverse project environments.
• Executed comprehensive backup strategies and disaster recovery protocols utilizing Veeam, NAS, and offsite replicas, ensuring data integrity and availability.
• Enhanced LAN/WAN performance through strategic VLAN restructuring and hardware upgrades, resulting in significant improvements in network speed and reliability.
• Designed and implemented Power Platform business applications with AI Builder integration, streamlining processes and automating CV analysis for increased operational efficiency.
• Collaborated with cross-functional teams to align IT initiatives with business goals, fostering a culture of innovation and continuous improvement.

Company industry:
Construction & Building

Senior IT Engineer

June 2019 - Present

Gama Construction

Cairo, Egypt

June 2019 - Present

• Led data center projects, developing and implementing new mobilization plans for enhanced infrastructure services.
• Supervised a high-performing IT team across three major projects, focusing on infrastructure upgrades and ensuring service stability.
• Initiated and integrated cutting-edge infrastructure technologies to optimize performance and efficiency.
• Managed and monitored ESXi servers and Domain Controllers, ensuring robust virtualization and system reliability.
• Streamlined daily and monthly operational tasks, improving overall team productivity and service delivery.
• Fostered a collaborative team environment, driving successful project outcomes and enhancing IT capabilities.

Company industry:
Construction & Building
Job role:
Information Technology

Senior IT Engineer

January 2021 - July 2023

Giza Region Projects

Cairo, Egypt

January 2021 - July 2023

Company industry:
Construction & Building
Job role:
Engineering

IT Engineer

July 2019 - January 2021

New Mall of Kattameya Project

Cairo, Egypt

July 2019 - January 2021

Responsible for projects data centers, creating new mobilization plan and managing projects Infrastructure services
(Firewall, Domain Controller, NAS Storage, and ESXi and Hyper-V Virtualization)
Team Management
• Supervise the IT Team in 3 projects with new infrastructure, servers enhancement, daily and monthly tasks, and
Services stability.
• Suggest and proceed a new infrastructure technology.
Technical Responsibilities
• Managing and monitor ESXi Servers, Domain Controller, Additional DC, WDS, WSUS, File Server, Print Server,
and Qnap Backup solutions.
• Supporting approx. 50 users in 2 different projects.
• Grand Museum Park Project composed of Standalone Data Center.
Domain Services:
◦ Implement Microsoft Domain services (AD, DNS, DHCP (Failover) and WSUS).
◦ Migrate AD from 2012 R2 to 2016.
◦ Implement File Server Services.
VMware Services:
◦ Implemented VMware vSphere ESXi on 2 hosts (HA-ready design) for project workloads.
Automation Scripts:
◦ AutoKill Outlook in a specific time to archives.
◦ Bulk uninstall AutoCAD from
◦ Auto install
Exchange Services:
◦ Service Emails Creation on Exchange ECP.
Hyper-V Services:
◦ Administer Hyper-V 2012 R2 on Dell Servers R230
◦ Upgrade Hyper-V Hosts to 2012 R2.
Backup System:
◦ Implement and manage Veeam Backup and Replication 11.
◦ Impalement Veeam Backup for backup users profiles.
Storage Systems:
◦ Implement and administer Qnap QTS.
◦ Create and Manage Storage Pools.
◦ Implement Sync Backup
◦ Create Snapshots.
Firewall and security:
◦ Implement Sophos XG135 and XG85.
◦ Manage security roles and VPN access.
◦ Working on Sophos Update 18.0 with new features and UI.
Datacenter:
◦ Moving old Data center from the old location in the project to the new site with all equipment.
◦ Create new data center from scratch for new projects.
Unified & Collaboration Services

Company industry:
Construction & Building
Job role:
Engineering

IT Specialist

June 2017 - October 2019

Eden Healthcare – Hospital

Cairo, Egypt

June 2017 - October 2019

• Responsible for managing and support of Hospital Infrastructure services (Domain, G-suit, Firewall, Linux file
server, Vmware ESXi, and support all of employees problems)
• Handled the full scope of IT and security operations for the hospitals infrastructure, including firewall rule
sets, load balancing, and LAN segmentation for patients and staff.
• Deployed FreeNAS-based firewall with captive portal and load-balancer merging 8 ISPs — reducing
downtime and enabling per-room internet access control.
• Managed Avaya-compatible VoIP setup, with SIP-based call routing and access policy enforcement.
• Monitored VMware clusters, enforced vSphere-level isolation, and configured Gsuite admin policies for
healthcare email confidentiality.
• Executed disaster recovery testing, offsite storage replication, and Veeam-based automated backups to
protect critical patient data.

Company industry:
Medical Hospital

IT Support Specialist

January 2017 - July 2017

Leaders IT – IT Outsourcing

Cairo, Egypt

January 2017 - July 2017

Responsible for 3 Projects supporting (Technical Support, Printers, Windows Problems)

Company industry:
Computer Hardware & High-Tech Manufacture

Advanced Technical Support

April 2016 - January 2017

TE-Data – Telecom Egypt

Cairo, Egypt

April 2016 - January 2017

• Interact with customers to provide and process information in response to inquiries,
concerns, and requests about services
• Diagnose and resolve issues involving internet connectivity.
• Follow standard processes and procedures on call.
• identify and escalate priority issues per Client specifications.

Company industry:
Telecommunications

Education

El-Madina Academy

June 2016

June 2016

Bachelor's degree, Information Systems

Egypt

GPA (rating): Good

GPA (rating): Good

Al-madina Higher Institute For International Languages

January 2016

January 2016

Bachelor's degree, Management and Information Systems

Egypt

Al-Madina Higher Institute For International Languages

January 2016

January 2016

Bachelor's degree, Management and Information Systems (MIS)

Egypt

Skills

Cloud Computing
Expert
Cloud Computing
Expert
VMware Infrastructure
Expert
VMware Infrastructure
Expert
Problem Solving
Expert
Problem Solving
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert
System Administration
Expert
System Administration
Expert
OUTSOURCING
Intermediate
OUTSOURCING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
system administration
Expert
system administration
Expert
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
FingerPrint
Expert
FingerPrint
Expert
Active Directory
Expert
Active Directory
Expert
System Administrator
Expert
System Administrator
Expert
Firewall
Expert
Firewall
Expert
Customer Service
Expert
Customer Service
Expert
DNS
Expert
DNS
Expert
Problem Solving
Expert
Problem Solving
Expert
DVR
Expert
DVR
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Windows Server
Expert
Windows Server
Expert
Virtualization
Expert
Virtualization
Expert
Linux
Intermediate
Linux
Intermediate
DHCP
Expert
DHCP
Expert
AWS Cloud
Intermediate
AWS Cloud
Intermediate
Windows Server 2016
Expert
Windows Server 2016
Expert
WSUS
Expert
WSUS
Expert
File Server
Expert
File Server
Expert
Windows Server 2012
Expert
Windows Server 2012
Expert
microsoft servers
Expert
microsoft servers
Expert
web development
Expert
web development
Expert
Cloud Computin
Intermediate
Cloud Computin
Intermediate
Dynamics 365
Intermediate
Dynamics 365
Intermediate
Power Apps
Intermediate
Power Apps
Intermediate
Power Automate
Expert
Power Automate
Expert
Sharepoint
Intermediate
Sharepoint
Intermediate
Office 365
Intermediate
Office 365
Intermediate
Exchange Online
Intermediate
Exchange Online
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
INFRASTRUCTURE AS A SERVICE IAAS
Intermediate
INFRASTRUCTURE AS A SERVICE IAAS
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
PROXY SERVERS
Intermediate
PROXY SERVERS
Intermediate
STORAGE MANAGEMENT
Intermediate
STORAGE MANAGEMENT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
VCENTER
Intermediate
VCENTER
Intermediate
VMWARE ESX SERVERS
Intermediate
VMWARE ESX SERVERS
Intermediate
VMWARE VSPHERE
Intermediate
VMWARE VSPHERE
Intermediate
Windows Server Administration
Expert
Windows Server Administration
Expert
System Administration
Expert
System Administration
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Azure Fundamentals (AZ-900)
AWS Cloud Practitioner
Azure IaaS Deep Dive
Oracle Cloud Infrastructure Foundation Associate
CCNA 200-301 and ENCOR 350-401
RHSCA (Admin 1&2)
Microsoft Certified System Admin (MCSA) Windows Server
Microsoft Certified System Expert (MCSE) Windows Server 2012
Microsoft Certified IT Professional (MCITP)
Microsoft Power Automate
Microsoft AI Builder Using
Microsoft Power App Developer
Oracle Cloud Infrastructure Associate
Feb 2022 - Feb 2023
Show credentials
AWS Cloud Practitioner
Mar 2023 - Mar 2026
Microsoft Azure IaaS

Training
MCSE 2012
Self Study - Ahmed Sarhan
MCITP
Online
Jan 2016
MCSA 70-410
Self Study - Mohamed El-Shaeir