Human Resource Manager
Centro Global Solutions
مجموع سنوات الخبرة :25 years, 4 أشهر
Human Resource Manager
Centro Global Solutions - June 2013 up to date
• Support in the development of Centro’s strategies by identifying and researching human resources concerns; contributing information, analysis, and recommendations to the company strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
• Manages human resources operations by recruiting, training, coaching and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Develops human resources operations financial strategies by estimating, forecasting, planning and managing HR budget for long and short terms and advice hiring personnel for the department; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Coordinates implementation of services, policies, benefits and programs through Human Resources staff, hence updating handbook and ensuring that Centro’s policies are being implemented correctly
• Managing the updating and finalizing of the Handbook
• Managing, tasking and evaluating all HR employees
• Managing and implementing all compensation and benefits plans.
• Lead and direct the Human Resource team to deliver a comprehensive HR service to the business
• Employee Relations: managing absence, disciplinarians, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement
• Performance Management: coaching managers on performance management issues and processes
• Learning & Development: providing guidance on development for managers and their teams
• Training: Implementing the training and development agenda; identify areas that need attention and improvement. Enhancing organization’s development programs. Supervise the TNA and the annual training agenda.
• Recruitment & retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns
• Policy & procedures: implementation of new HR policies, procedures and processes and ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.
• Working with senior managers, coaching them and advising on all people issues
• Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills
• Crafting of business and people solutions
• Managing priorities between casework and projects
• Managing HR budgets
• Managing HRIS department.
• Supports the executive management by providing human resources advice, counsel, and decisions; analyzing information and applications.
Founder/Managing Director
Vine Bookstore - June 2008 up to date
• Starting Vine Bookstore; an online bookstore, in order to meet the great need and increasing demand for ecommerce in Egypt.
• Manage all aspects of day-to-day operations.
• Manage employees through outlining job descriptions, tasking, following up and evaluating performance.
• Accounts management including cash flow statements, salaries and bonuses.
• Supervision of order processing and delivery procedures.
• Enhance public relations through initializing communication with potential resources.
• Establish a strong customer service system.
• Create special promotions, digital advertisements, and write/design email shots.
• Attend international exhibitions to allocate new suppliers (BEA 2011-NY)
• Develop new channels & partnerships needed for business development and expansion.
• Create awareness to the company/products through event planning, advertisement and social interaction.
Business Development Manager
Peak Marine - December 2005 to May 2009
• Developed the company's business plan.
• Prepared and designed the company's PowerPoint marketing presentations.
• Promoted the company products through various means including designing e-mail shots, advertisements and writing articles in magazines.
• Established new markets and allocated new suppliers and products.
• Built and maintained positive business relationships with international suppliers and customers.
• Organized, monitored and coordinated the design for the layout of the annual Boat Show.
• Coordinated and follow-up on the company's marketing activities. This included supervision on promotion designs and the performance of advertising agencies.
• Designed and conducted customers' satisfaction surveys.
Electro Mechanical Engineer
Orascom Projects & Touristic Development - February1999 to December 2005
• First Assistant of the Company's Electro Mechanical Consultant.
• Set specifications, analyzed offers and purchased Electrical/Mechanical Equipments.
• Coordinated flow of work between Suppliers/Contractors/Architects.
Personnel Data:
Military Status: Exempted
• Personnel Skills: • Languages: Fluent spoken and written: Arabic and English.
Fair knowledge: French.
• Computer skills: Excellent Word, Excel, PowerPoint and Internet.
• Strong Leadership abilities. Leading/Organizing many youth camps and activities.
• Very Good Administrative, analytical skills and problem solving abilities.
• Entrepreneurial skills.
• Ability to identify customers' needs and developing the best solutions.
• Ability to work under pressure
• Self-motivated and team player.
• Focus on customers' needs and service.
• Strong interpersonal communication and negotiating skills.
The American University in Cairo Master of Business Administration Year of graduation: 2010 Major: HR & Leadership
Cairo University Bachelor of Science, Electrical Engineering. Year of graduation: 1997. Grade: Good. Project: Excellent.