Sr. IT Engineer
GAMA Construction
مجموع سنوات الخبرة :11 years, 6 أشهر
Al Burouj Business Park Project
* ADDS Administration, Configuring & Clients Maintaining and configuring
* Working on Dell EMC PowerEdge R230
* Working on Sophos XG firewall
* Working on Kaspersky endpoint security
* Working on Synology RackStation NAS
* Working on Acronis Backup Advanced 11.7
* Establish OSTicket a ticketing system on Synology
* Setting up new users' accounts and profiles and dealing with password issues.
* Maintaining & Managing network infrastructure & Wi-Fi coverage
* Responsible for site’s Network Mobilization.
* Talking staff or clients through a series of actions, either face to face or over the telephone
to help set up systems or resolve issues.
* Troubleshooting system and network problems, diagnosing, and solving hardware or
software faults.
* Inventory for all IT equipment like desktop, laptop, printer, scanner … etc.
* Record daily report of all IT tasks and solutions for all issues
AD Administration, Configuring & Clients Maintaining and configuring.
* Implementing Hyper-V Host Server.
* Hyper-V Administration, Configuring, Troubleshooting and Backup.
* Configuring and Maintaining HP rack mount Servers (HP ProLiant DL380 G7, 8, 9).
* Troubleshooting Computers by using SCCM 2012.
* Working on Microsoft Exchange 2013.
* Working on Veritas Backup Exec.
* Working on HP MSA 2040 SAN Storage.
* Working on Symantec Endpoint Protection.
* Support more than 200 Users (through ticketing system, mail or phone)
* Backup & Restore VM Servers by Veritas Backup Exec.
* Inventory for all IT devices
* Protects organization's value by keeping information confidential.
* Ensure and force the IT security, policy quality and standards.
* Providing support, including procedural documentation and relevant reports.
* Testing and evaluating new technologies
* Setting up new users' accounts and profiles and dealing with password issues.
* Monitoring and maintaining computer systems and networks.
* Creates and maintains good technical documentation.
* Performs other IT duties as assigned.
MasriaCard Company (Smart Card Industry)
Currently Known as: Masria Digital Payments (MDP)
* ADDS Administration, Configuring & Clients Maintaining and configuring
* Implementing ESXI Host Server
* Create & Maintain FTP accounts and users on SFTP Server
* Working on Lenovo Iomega NAS
* Monitoring & Troubleshooting Card Production Machines (Like Matica, MX, CMI
inserter) and solving their software faults
* PC & Laptop assembling, troubleshooting and maintenance (Hardware & Software)
* Monitoring and maintaining computer systems and networks
* Testing and evaluating new technologies.
* Providing support, including procedural documentation and relevant reports.
* Configuring IP Telephones
* Troubleshooting system and network problems, diagnosing, and solving hardware or
software faults.
Projects
* Setting Up new server room comply with PCI rules
in MasriaCard Factory (Dawar El Asher - 10th of Ramadan)
* Preparing IT environment and Documentations for passing PCI Audit to gain Visa &
MasterCard license
in MasriaCard Factory (Dawar El Asher - 10th of Ramadan
Helnan International Hotels: Helnan Landmark New Cairo
* ADDS Administration, Configuring & Clients Maintaining and configuring
* Administration, Configuring and Backup of Hospitality Systems
* Managing & Monitoring Fidelio Suite 8, Sun System, Micros POS, Material Control, HR
System, Payroll System, Call Account
* Working on HP StorageWorks Ultrium LTO 920
* Give software permissions to staff according to position and job.
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* Configuring IP Telephones
* Follow up the telephone issues according to our contract with the maintenance provider.
* Setup communication devices like telephone, fax and work on telephones management
application.
* Maintaining & Managing network infrastructure & Wi-Fi coverage
* Talking staff or clients through a series of actions, either face to face or over the telephone
to help set up systems or resolve issues.
* Troubleshooting system and network problems, diagnosing, and solving hardware or
software faults.
* Inventory for all IT equipment like desktop, laptop, printer, scanner … etc.
* Protects organization's value by keeping information confidential.
* Providing support, including procedural documentation and relevant reports.
* Testing and evaluating new technologies
* Setting up new users' accounts and profiles and dealing with password issues.
* Monitoring and maintaining computer systems and networks.
* Creates and maintains good technical documentation.
* Performs other IT duties as assigned.
Projects
* Domain Controller Migration from Windows Server 2003 R2 to Windows Server 2012 R2
in Helnan Landmark Hotel (5th Settlement - New Cairo)
* Planning and implementing complete network design and server room
in Helnan Auberge Hotel (Fayoum)
* Setting up Small Server Room from Scratch
in Helnan Dreamland Hotel (Dreamland 6th October)
* Installation, Programming and Start-up (DVR- IP Cameras) Systems
in Helnan Auberge Hotel (Fayoum
Information Security Scholarship : YAT Learning Center
* Developing personal skills depending on soft skills lectures
* Implement specific activities to improve problem solving skills
* Training on newer technologies like Windows Server 2012 R2, CEH V8
* Performing creative activities independently or in teams
* Studying many cases of servers’ implementation, configuration and troubleshooting
Monitoring and maintenance of air defense system (Hardware & Software)
* Coordinate the Air Defense target engagement process in joint operations
* Employment of Air Defense Artillery Soldiers at all levels of command
* Performs other Armed Forces duties as assigned.