Food & Beverage assistant operations manager
Azadea
Total des années d'expérience :19 years, 4 Mois
Operations manager of 5 Brands (The Butcher Shop & Grill steak house, Rosa Mexicano Mexican authentic restaurant, Kosebasi Turkish restaurant, Columbus Café, Pulp Juice) in charge of total 18 shops
Main duties, analyse and control KPI's through managing team of shop managers and chefs
Recuit, evaluate, business planning, feasibility study
team productivity control, Competitors activities and brand positioning
Manage the day-to-day operation, assuring guests’ satisfaction, leading employees by coaching and training, implementing SOP and assuring that it is respected at all times, attending and participating in high management meetings, participating in menu changes and menu studies, maintaining employees files and employees issues, creating ideas to increase sales, participating in annual plans, responsible of maintaining cost at its lowest level, building good relationship with suppliers, maintaining quality consistency, responsible of inventory, warehouse
Creating SOP for this new concept (service sequence, Kitchen recipes and its costings, Staff training, guest relations, Inventory system and implementation) after Opening: Manage the day-to-day operation, assuring guests’ satisfaction, leading employees by coaching and training, implementing SOP and assuring that it is respected at all times, attending and participating in high management meetings, participating in menu changes and menu studies, maintaining employees files and employees issues, creating ideas to increase sales, participating in annual plans, responsible of maintaining cost at its lowest level, building good relationship with suppliers, maintaining quality consistency, responsible of inventory, warehouse