Assistant Store Manager NYX Proffesional Make up
Al Shaya Group
مجموع سنوات الخبرة :15 years, 3 أشهر
• Prioritize great customer service to all valued customers
• Utilizing skills like offering alternative, add-on-sale and suggestive selling to increase sale profitability of the store.
• Performs cashiering as well merchandizing on store level.
• Well suited and groom as brand ambassador
• Aware of the best & worst sellers on sub-section level whose goal is to maximize sale opportunity.
• Maintaining and increasing sales of your company’s products
• Reaching the targets and goals set for your area
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market
• Setting sales targets for individual reps and your team as a whole
• Recruiting and training sales staff
• Allocating areas to sales representatives
• Developing sales strategies and setting targets
• Monitoring your team’s performance and motivating them to reach targets
• Compiling and analyzing sales figures
• Possibly dealing with some major customer accounts yourself
• Collecting customer feedback and market research
• Reporting to senior managers
• Keeping up to date with products and competitors
• Consistently delivers the customer service proposition through the commercial decision, activities, local market awareness and the development of an effective team.
• Focus upon delivering the brand, retail standard and KPI.
• Accountable for controlling stock level within the store and ensuring the
stock loss remains within the agreed budget.
• Build strong relation ship to the customers in order to deliver exceptional
service to increase customer data base.
• Ensure stock deliveries are effectively processed and presented on the floor
according to brand and visual guidelines.
• Ensure the store is fully replenished at all times and re-merchandise as
required.
• Accountable for accurately maintaining all administration files in relation to
cash and loss & prevention.
• Organize and delegate work activities to the team and give constructive
feedback.
• Monitors competitor’s activity and through competitive shop analysis and
• communicate risk and opportunities to Operations Manager and brand.
• Accountable for managing individual and team performance with company
policy and legal restrictions.
• Knowledge on SMR (stock movement report), Updating of all files in relation
of stock take and delivery details.
• Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
• Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
• Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
• Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
• Maintaining and increasing sales of your company’s products
• Reaching the targets and goals set for your area
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market
• Setting sales targets for individual reps and your team as a whole
• Sales associates Greet customers, discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Advise customers on use and care of merchandise
• Provide advice concerning specialized products or services
• Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates
• Prepare merchandise for purchase, rental or lease
• Prepare sales, rental or leasing contracts and accept cash, cheque credit card or automatic debit
• Assist in display of merchandise
• Maintain sales records for inventory control
• Operate computerized inventory record keeping and re-ordering systems
• May conduct sales transactions through Internet-based electronic commerce like SAP and RETAIL PRO
• Assist sales associate in terms of replenishing items in order to ensure that the items are available on the shelves
• Receive merchandize and count it physically by RDT/scanner in order to ensure accuracy of information.
• Inspect the quality of the received products looking for damaged or wrong items and report discrepancies to the hierarchy
• Organize and arrange merchandize according to items characteristics and set standards and tag newly arrived and return items as instructed
• When requested selling support are the ones will be doing the inventory day end to end reports and scanned the items that are needed in the shop.
• Classify and store items in the warehouse on a daily basis as per shop procedures on order to ensure timely finding and release of products.
i was being assigned in different areas where i can pursue my profession like in some rural hospital i give a free service training so i can effectively use my skills as a health care allied my profession is to give comfort and taking care of the patient even in and out of the hospital role