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Karl Daou, Cybersecurity& ITintern

Karl Daou

Cybersecurity& ITintern·Holdal Group

Lebanon

Bachelor's degree, Information Technology and operation managment

Work experience

Total years of experience: 2 years, 4 months

Cybersecurity& ITintern

July 2025 - August 2025

Holdal Group

Beirut, Lebanon

July 2025 - August 2025

Assisted in analyzing security logs and identifying unusual system behavior.
Contributed to troubleshooting technical issues and improving internal IT support
processes.
Collaborated with cross-functional teams to maintain system performance and
operational continuity.
Gained hands-on exposure to IT infrastructure, system administration, and enterprise
security practices.
Company industry:
Retail & Wholesale

Cybersecurity & IT intern

June 2025 - August 2025

Holdal group

Beirut, Lebanon

June 2025 - August 2025

Currently interning in cybersecurity, IT support, and system
administration. Gaining hands-on experience in security
monitoring, incident response, technical support, and maintaining
IT systems at Holdal Group.
Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Bartender

April 2024 - August 2024

Roadster Diner

Beirut, Lebanon

April 2024 - August 2024

Developed stronger customer engagement strategies, leading to
increased guest satisfaction. Improved efficiency in high-pressure
environments, handling larger crowds while maintaining quality
service. Collaborated with management to optimize bar operations,
streamline inventory control, and introduce newdrink offerings.
Company industry:
Catering, Food Service, & Restaurant

Bartender

April 2022 - August 2023

Roadster Diner

Dbayeh, Lebanon

April 2022 - August 2023

Enhanced operational efficiency in high-pressure environments by managing large
volumes while maintaining quality standards.
Collaborated with management to optimize bar operations and streamline inventory
control processes.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Bartender

January 2022 - January 2023

Divvy restaurants

Beirut, Lebanon

January 2022 - January 2023

Prepared and served alcoholic and non-alcoholic beverages according to
standardized recipes while ensuring consistency and quality.
Interacted with customers to take orders, provide recommendations, and deliver a
positive service experience.
Managed bar inventory by monitoring stock levels, restocking supplies, and
maintaining organization and cleanliness of the workspace.
Company industry:
Catering, Food Service, & Restaurant

Education

Lebanese American University

May 2026

May 2026

Bachelor's degree, Information Technology and operation managment

Lebanon

LYCÉE FRANÇAIS INTERNATIONAL INSTITUT MODERNE DU LIBAN

May 2022

May 2022

High school or equivalent, (Scientific Track

Lebanon

Skills

Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
IT
Expert
IT
Expert
Statistics
Expert
Statistics
Expert
Analysis
Expert
Analysis
Expert
analysing data
Intermediate
analysing data
Intermediate
time mangment
Expert
time mangment
Expert
team spirit
Expert
team spirit
Expert
coding
Intermediate
coding
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
R PROGRAMMING LANGUAGE
Intermediate
R PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Certifications
AI for beginners
Dec 2024
Show credentials