Karlo Quinto

 Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
 Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
 Practice good customer relations and attend to customer complaints and queries satisfactorily
 Ensure the Outlet is set-up for service and supervise for a smooth operation

 Direct and supervise the service team to ensure that all duties are performed as per standards
 Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
 Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
 Ensure minimum wastage, breakage and spoilage
 Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue

 Direct and supervise the service team to ensure that all duties are performed as per standards
 Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
 Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
 Ensure minimum wastage, breakage and spoilage
 Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue

 Direct and supervise the service team to ensure that all duties are performed as per standards
 Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
 Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
 Ensure minimum wastage, breakage and spoilage
 Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue

 Preparation of hot and cold beverages
 Cash register transactions
 Store cleanliness
 Product merchandising
 Creating world class customer service
 Implementing marketing activities in store
 Product ordering