Service Assistant
Le Royal Meridien Beach Resort and Spa
مجموع سنوات الخبرة :13 years, 5 أشهر
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
Practice good customer relations and attend to customer complaints and queries satisfactorily
Ensure the Outlet is set-up for service and supervise for a smooth operation
Direct and supervise the service team to ensure that all duties are performed as per standards
Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
Ensure minimum wastage, breakage and spoilage
Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue
Direct and supervise the service team to ensure that all duties are performed as per standards
Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
Ensure minimum wastage, breakage and spoilage
Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue
Direct and supervise the service team to ensure that all duties are performed as per standards
Assist the Restaurant Manager in ensuring that all colleagues have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
Ensure minimum wastage, breakage and spoilage
Actively involved in up selling techniques bye exceeding Guest expectations and to increase revenue
Preparation of hot and cold beverages
Cash register transactions
Store cleanliness
Product merchandising
Creating world class customer service
Implementing marketing activities in store
Product ordering