HR Officer
Arab Bank Plc.
مجموع سنوات الخبرة :8 years, 2 أشهر
Maintaining the accuracy of employee data on HR Report generation and statistical analysis of employee data.
· Managing relationship with vendors for business cards issuance, certificates printing, etc..system, including updating joining/leaving employee records
· Report generation and statistical analysis of employee data.
· Managing relationship with vendors for business cards issuance, certificates printing, etc..
· Issuing salary and employment certificates to employees.
· Travel booking and arrangement for key employees for visiting other bank branches/business trips.
· Offer letter preparation for new employees, including reference check and follow up.
PA TO THE GLOBAL HEAD OF CORPORTATE & FINANCIAL INSTITUTIONS | ARAB BANK (DUBAI) |
FEB. 2011 - SEPT 2015
· Supporting the Global Head of CFI in daily office matters.
· Arranging travel and meeting schedules locally, in the region, and internationally.
· Organize departmental processes and documentation.
· When necessary, maintain credit application, documents, reviews in orderly fashion.
· Maintain contact with team members to assure delivery of application and outcomes to clients.
· Administration and organizational support duties.
DSA (Direct sales Accounts)
1- Updating customer details on the bank system FCR.
2- Processing KYC applications on the FCR and OMNI FLOW.
3- Processing customer maintenance applications on the bank system.
TD (Term Deposit)
1- Receiving TD applications from sales and branches (OMNI FLOW).
2- Checking all the received applications and verifying them.
3- Processing the completed applications through the bank system.
4- Generating a daily report for the processed applications and check it against the physical mandates.
Customer Care Representative
1- Follow - up with clients on installed systems
2- Report problems and follow up with other departments in the company
3- Provide first hand support for clients in systems operation and development
1- Provide administrative support to staff and clients.
2- Coordinate and liaise for workshops and trainings at the company.
3- Prepare correspondence and filling of various administrative and personnel records.
Related coursework: Fundamentals of Management, Business Communication, Principles of Marketing, Small Business Management, Management Information Systems, Finance, Business Law, Human Resource Management, Business Ethics, Organizational Theory, Strategic Management, Operations Management, Sales Management.