karokora emmanuel

Senior Sales Associate and couch buddy at Landmark group

• United Arab Emirates
• My current job since June 2016

Department Manager at Landmark Group

• United Arab Emirates
• My current job since April 2018

Oversee the entire furniture department operations of store and stand in for the manager on his absence.

Senior Sales Executive at Biplous showroom

• Uganda
• August 2013 to April 2015

 Delivering excellent customer service, at all times
 Work with a wide range of customers, including builders, designers and home owners to sell a variety of products.
 Prepare customer quotes
 Assist customers both by appointments and walk ins, while utilizing suggestive sales techniques and handling customer concerns.
 Respond to inquiries with accurate pricing, inventory, returns and delivery information
 Store and tag items according to warehouse procedures
 Update Merchandise displays ad in store signage in keeping with current promotions
 Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors
 Ensure required store opening and closing duties are complete
 Keeping up to date with current promotions and new products.
 Making customers aware of offers on our great products
 Speaking to customers to ensure that they are satisfied with their purchases
 Maintaining personal knowledge by completing in-house training and workbooks.
 Being friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
 Remaining calm, patient and polite, if receiving customer feedback.
 Being helpful and going out of my way to help our customers

Sales and Marketing at Awori Fashions

• Uganda
• August 2007 to December 2011

Marketing and sales of designer fashion cloths, sports wear, optical and sun glasses and accessories.
 liaising with teams such as buying, design and marketing to create design themes and plans, often months in advance, including window and in-store displays, signage and pricing concepts;
 conducting research on current and future trends in design and lifestyle, and associated target market features;
 meeting with business, sales managers and retail managers to discuss sales strategies;
 identifying and sourcing props, fabrics, hardware and lighting;
 maintaining a budget and negotiating with suppliers of visual materials;
 working with architectural features of stores to maximise the available space;
 using artistic skills or computer-aided design (CAD) packages, such as AutoCAD, Mockshop or Adobe Creative Suite, to create visuals and plans;
 creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage - usually applies to those based in a head office;
 visiting branches to coach in-store visual merchandising or sales teams to interpret the guidelines and training them in the execution of the visual concept;
 assembling or dismantling visual displays in windows or in-store;
 carrying out 'comp (comparison) shops' to maintain awareness of other retailers' visual merchandising concepts;
 leading and motivating teams to complete displays to tight deadlines;
 seeking feedback from colleagues and customers on the visual impact of displays and implementing changes.