IT Operation Expert
dormakaba
مجموع سنوات الخبرة :12 years, 8 أشهر
Executed precise installation, configuration, and administration of databases, ensuring seamless backup, recovery, and application of patches and upgrades.
Spearheaded the creation of robust environments by overseeing meticulous system configurations,
installations, and enforcing rigorous system standards.
Devised and implemented resilient disaster recovery strategies, meticulously planning and designing servers for efficient backup and recovery.
Demonstrated swift problem-solving skills, ensuring prompt resolution of server issues, and maintaining meticulous daily checklists and comprehensive reports.
Proactively addressed remote troubleshooting and fault finding during initial installations, ensuring a smooth deployment process.
Delivered top-tier technical support for diverse servers, consistently achieving swift problem resolution and elevating customer satisfaction levels.
Proficiently handled the installation, configuration, and management of Windows Servers, along with
configuring CISCO switches and routers.
Took charge of antivirus malware and spyware quarantine issues with efficiency, maintaining a secure and resilient system.
Vigilantly monitored network maintenance activities, promptly troubleshooting problems to maximize network uptime and ensure seamless operations