Kronos Business Analyst
Cognizant
مجموع سنوات الخبرة :16 years, 3 أشهر
Project1 : Workforce Timekeeper 8.0 & Activities implementation
Role : Techno Functional lead
Environment : Workforce Central 8.0
Duration : Oct 2016 - till date
Project Description:
Our customer is a leading chemicals and commodity trading company based out of Singapore. The scope of this project is to configure Workforce Time keeper 8.0 & Workforce Activities suites for their factory outlets in Latin American countries and Australia.
Roles and Responsibilities: -
Involved in Requirement Gathering with the customer. Interacting with the location SME to gather the requirements and create/update Business Requirement Documents (BRD).
Created Product Design Document (PDD) based on gathered requirements.
Configured Timekeeper & Activities modules according to the business requirements.
Performed Unit & System Integration Testing and created test scripts.
Helped customer to perform UAT and act as liaison between client and project team.
Deployed all the configurations and performed all Go Live activities.
Created user guides for client support team and successfully delivered the project.
Project1 : Workforce Timekeeper and Advance Scheduler support
Role : Team member
Environment : Workforce Central 7.0, Workforce Timekeeping, Workforce Advanced Scheduling
Duration : Jun 2013 - Aug 2014
Project Description:
Our customer is a leading communication services provider in the world. The scope of this project is to configure and support Workforce Time keeper and Advance scheduler suites for their retail stores across UK.
Roles and Responsibilities: -
Involved in Requirement Gathering with the customer.
Interacting with the location SME to gather the requirements and implement them in the Kronos.
Developed configuration items in Time and Attendance like Labor Level entries, Payrules, Accruals, Display Profiles, Access profiles, Comments, Employee group and LL transfer sets based on the customer request.
Configured Advance Scheduler by creating Skills and Certifications, Schedule Rule Sets, Availability templates, Pattern templates, Organizational Map, Workload planner, Staffing Matrix.
Configured Advance Scheduler through both Staffing Matrix and Volume Forecasting.
Worked in Call Lists and Schedule planner.
Involved in mentoring new Team Members to understand the system and process.
Facilitate brainstorming sessions.
Project3 : Fieldglass Contingency Labor Management (CLM) project
Client : Chevron Onsite, Louisiana, USA
Role : Business Analyst
Environment : Fieldglass, Contract Labor Management, Ariba
Duration : Mar 2015 - Sep 2015
Project Description:
The Contingency Labor Management (CLM) project’s aim is to establish a centralized system across Chevron to manage its contract workforce. This provides more visibility, centralized data and control over spend. A Vendor Management System (VMS) - Fieldglass, is being put in place to achieve this goal.
Roles and Responsibilities:
Requirement Gathering with the customer. Interacting with the business to gather the requirements and implement them.
Conducting brain storming sessions with clients to document AS-IS process and develop the new TO-BE processes.
Creating Business Requirement Document (BRD) and Product Design Documents (PDD) out of the requirements.
Configuration of Fieldglass environments and data upload using configuration templates.
Performed extensive UAT in Fieldglass system covering the entire Hire-to-Retire process - Job posting until Invoice payment and reporting.
Facilitating and participating in UAT and key responsibility included managing Traceability.
Supporting Unit testing, System Integration Testing (SIT) and User Acceptance Testing (UAT) with customers and Stakeholders.
Preparing Use Cases as per Project needs and create Prototype for demo purposes.
Conducting Root Cause Analysis and Risk Management meetings and analyze/solve issues during development phase.
Assisting in Project Management activities and acting as a SPOC for queries from Leaders and Stakeholders.
Project : ERP QAD production support
Client : Visteon
Role : Senior ERP Consultant
Environment : ERP QAD, Procurement, Invoicing
Duration : Jun 2011 - Dec 2012
Project Description:
Supporting ERP QAD Procurement process and Interfacing for Visteon business users across the globe.
Roles and Responsibilities:
Addressed and resolved ERP QAD user tickets/calls in Manufacturing, Procurement and Invoicing modules.
Managed Interfaces end to end, from set up configuration, site launch and support after go-live.
Good in analyzing Interface related issues in both inbound and outbound.
Been part of a site launch go-live implementation for a new Visteon manufacturing plant.
Single point of contact for all Interface related issues for more than 10 Visteon sites.
Maintained SLAs and metrics within ‘green’ limit for all calls related to QAD and Qxtend.
Created weekly reports for Visteon, which summarizes the Week’s ticket status
Project : ERP QAD production support
Client : GlaxoSmithKline (GSK)
Role : ERP Consultant
Environment : ERP QAD, Procurement, Invoicing
Duration : Mar 2008 - Jun 2011
Project Description:
GlaxoSmithKline - world’s second largest pharmaceutical company does business ERP QAD. QAD end to end support from Wipro is provided for Manufacturing and Distribution.
Roles and Responsibilities: -
Addressed and resolved ERP QAD user tickets/calls in Manufacturing, Procurement and Invoicing modules.
Took care of QAD administration from user access to access control management.
Resolved incidents efficiently within SLA and informing/confirming with the clients of the solution and see to its closure.
Also performed the role of Document administrator and maintaining all the project documents in Lotus notes DB and other content management systems like CDMS.
Bachelor’s degree in Electronics & Communication, Anna University, India, 2007. Passed out in First class with distinction