SENIOR BANKING SERVICES MANAGER
ALLIED BANK LIMITED
Total years of experience :16 years, 4 Months
Currently working as senior banking services manager (formerly known as Customer Services Manager) in Banking Services Group of Allied Bank Limited. Typical work activities include providing excellent customer service, leading or supervising a team of customer service staff, communicating courteously with customers by telephone, email, letter and face to face, investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants and ensuring that the needs of customers are being satisfied with a product or service.