Store Manager/Store In-charge
H&M
Total years of experience :13 years, 9 Months
Top performers in the team & got promoted four times in five years journey with H&M
Directly responsible for team of 22 & store size of 800 sq. M
Managing a store of 1.92M OMR turnover
Cultivated a store environment designed to maximize staff productivity while promoting professional development and engagement
Providing supervision and development opportunities for Associates and Managers in assigned area by train, coach, develop, recognition and ensuring emphasis on Omanisation
Trained & developed Sales Associate to 8 members to various positions
Responsible for all aspects of recruitment, screening, hiring, training, and motivating all associates
Maximized profit through effective checking and control processes, by implementing company policies & procedures
Planning and execution of seasonal flow of merchandise and communicate with teams regarding visual and merchandising presentation standards
Contributed to the organization for expansion in the market by identifying, training, developing the budding talent from within
Actively reporting the senior ops & representing market during the absence of Area Manager by communicating key concerns about marketing, HR, Merchandisers and Visual to ensure performance was maximized whilst maintaining the Brand image and integrity
Started career with H&M in September 2010 from the Sales floor, held various positions in U.A.E.
Supported the Marketing department in Kuwait in 2012, while it was going through restructuring through compiling Info from all the 10 markets
Training & Inducting the Team for Customer Service, Product Knowledge & Mystery Shopping
Responsible for Operations during events like Lanvin Collection, Anna Dello Russo, Versace
Responsible for the planning and execution of operation for 90 people in (Abu Dhabi Mall, Abu Dhabi Marina Mall)