Sales Operations Manager
Al Futtaim Group
مجموع سنوات الخبرة :20 years, 8 أشهر
Sales Operations Manager
Training - (i) Sales Process and Negotiation Training 2 weeks, Zubair Automotive In-House Year 2012
(ii) Mitsubishi Fuso Trucks and Buses (MFTBC) product Training 3 days In-House 2013
(iii) Effective Management Training 2-days In-House Zubair Automotive Year 2013
(iv) Coach the coaches Training 3 days In-house Al Futtaim Year 2015
(v) Business Planning and Performance Management Skill Training In -Houses Al Futtaim, 2015
Achievements -(i) Best Fleet Sales In-Charge, Record Growth of 142% Year 2011-12
(ii) 150% Growth at Honda Salalah Branch
(iii) Awarded Best Manager Retail and Fleet Sales Year 2016
(iv) Sold Maximum Number of ‘C’ Segment vehicles in Fleet & Retail - PAN MENA - Endowed Trip to Japan
Responsible for Fleet operation and P&L as profit center head achieving top and bottom line of the Budget. This includes new vehicle sales, operations and reporting directly to Regional Manager - Zubair Automotive Oman. Responsibilities include the following-:
i)Vehicle Sales - Franchises Mitsubishi Motors Passengers Cars- Japan, Mitsubishi Fuso Trucks and Buses, VOLVO TRUCKS, VW, Peugeot, Great Wall from china.
ii) Marketing: - Conceptualizing & management of various events such as Road shows, Service Campaigns, New product launch, Brand positioning of new products & other customer development & retention activities at branch level. Initiated rural marketing and created a full new revenue generation for the company contributing to higher volumes.
Monitored and developing the internal secondary sales activity by brand promotion & positioning
iii) CRM: - Having one-to-one meetings with individual and fleet customers & striving to continuously improve working relationships, Monitor the progress of SSI and CSI pertaining to my territory and implementation of 3S standards as per Zubair Corporation Oman
iv) Business Development: - Meeting existing & new corporate clients and key individuals in ministries, developing new business accounts & consolidating the dealer network.
v) Administration: - Responsible for sending weekly & monthly reports to HOD, maintaining MIS an overall branch administration, fleet management, Assessment of staff’s contributions to companies’ business through individual KPI.
vi) Accounts: - Supervision of branch accounting including Balance Confirmation, Credit Control, and Branch Stocks etc. & sending reports to Accounts Dept - HO.
vii) Training; - Arranging training programmes for internal and external Customers and involve in making Training Roster for full year.
•Development: Developed cordial business relations with the corporate and the channel partner network to Promote better co-ordination, and thus, rapid growth in sourcing of Customer.
•New Opportunities: Look for new opportunities to counter competition to increase the volumes and maintained profitability for the business.
•Market Analysis: Analyzing past and present trends in consumer behavior on a regular basis to determine trends in demand both for own company and for competitors. This provides crucial feedback to the strategic planning teams for devising strategies to bolster the volume of the company’s business.
•Managed brand positioning, Visibility and Development by giving a strong trust on customer centrality.
•Responsible for road shows, brand management & sales & service for corporate.
core direct Fleet sale to both individual and corporate clients in highly competitive environment. To implement sales promotion campaign like road shows direct field marketing for contacting customer and corporate clients in the offices and home and provide all the details of the product and explain all the features of the car.
• Convert Customer enquiry about the car into actual sales. We help the costumer in choosing our product that which car is most suitable for them. We have to go in field visit the customer place and satisfied their enquiry. New Product promotion Viz-TOYOTA INNOVA.
T.R. SAWAHNEY MOTORS Maruti Suzuki New Delhi
Responsible for relationship with existing and new corporate clients at North and East Delhi, India
•Managed large orders for the company by corporate presentation & efficient team management
•Build the company’s image by promoting the brand along with the corporate image
•Managed the team and doubled sales of the company by introducing various sales matrixes.
•Created the image of the company by promoting customer’s retention with prompt sales & service.
Year 2003
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