IT manager- Head
Reem Finance
Total des années d'expérience :20 years, 4 Mois
Manage IT team, coach them, monitor and control their deliverables, plan and monitor their career development, enforce system policies, standards and procedures.
Proactively recommend to management plans to grow, reorganize and restructure the I.T. department, based on current and future projects requirements
Maintain quality service by maintaining and enforcing organization standards
Establish I.T. communication and collaboration systems and processes including news broadcast, shared documentation libraries, help desk process.
Estimate I.T. department budgets and maintain visibility to management.
Establish a procurement cost optimization process allowing efficient evaluation and selection of vendors, materials, services, and running expenditures related to the I.T. department.
Evaluate the existing I.T. department staffing, technology infrastructure, processes and standards, and recommend a major plan to cater for project requirements.
Upgrade/replace the core banking solution with recommendations.
Establish a project control process and manage the further development and implementation of current projects:
Ensure that all company’s project stakeholders and committed internal team members’ involvement in time, material and deliverables are met as per the agreed project timelines and scope
To manage the day to day operations of IT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
AL Hilal Bank portfolio Management.
To build a world class and industry best (Standard) Data Centre for AHB Disaster Recovery plan. To meet AHB Core values and meeting Business continuity process as per the Management requirement. To meet the Central Bank requirement to have Disaster Recovery site for Core and other Applications for Banking needs.
Deploy the solution by fully implementing Banks ‘s design in its production environment using the configurations, procedures, and plans developed in the earlier activities.
Oversees multiple projects or one larger project related to the IT
Responsible for all phases of the project, from original concept through final implementation
Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project.
Communicate directly with executives regarding status of specific projects.
Responsible for Bank Data center shifting to the new DC Location by maintaining its Business and functionality.
Al Bahar Tower- Abu Dhabi IT solution including: DATA Center, cabling infrastructure, network infrastructure, IPTV, AV, access control, etc. Perform the role of advisory when it comes to infrastructure filed.
Risk management and strategy management.
DR System Integration, Documentation and Testing, Disaster recovery plans
SWIFT and payment safe, VISA; MasterCard; REUTER; Bloomberg.
COO Helpdesk & service manager deploying.
Network Backbone. TPAM (Password Auto Repository System)
Wintel Server Virtualization, Enterprise Storage.
HP enterprise monitoring solution.
Provides shared and dedicated Project Portfolio Management services to different Business Units of Al-Hilal Bank.
Capacity plan reporting.
Testing, development and staging area utilization and governance
The artifacts generation for all the infrastructure
Recommendations to retire or change any infrastructure component
Infrastructure vendors management, control, and monitoring
Responsible for the closure of all infrastructure related tasks in any project
RFI and RFP development for infrastructure projects or sections in other projects.
ERP
Key Profile: Executing ADWEA Projects (Abu Dhabi Water & Electricity Authority) including Water & Sewerage project, AMR, Amplight and LV project.
Identifying requirements, proposing & delivering business solutions to the Senior Management.
Establishing management systems to ensure proper maintenance all application systems to deliver ready availabilitty and consistent operations.
Developing & maintaining applications in compliance with the assigned procedures and methodologies.
Deployment the Amplex applications by using Linux platforms with IBM and other hardware.
Cooperation with service provider (Etisalat and DU) for deployment, integration and testing the solution.
Liaising with Telecom provider (DU, Etisalat) to provide APN and other solution to meet the customer demand.
Working with SIEMENS, ABB, ISKRA, Tellabs, etc. RTUs, SMS and other modules.
Reviewing and initiating measures for automating / streamlining internal processes.
Managing Cisco Firewall, VPN, IBM Blade, SAN and Storage System.
Defining and implementing security, backup and recovery policies.
Monitoring system, conducting test recovery procedures.
RHL, Virtualization (VMware- Citrix), Storage, Blade Hardware and SAN.
Network Monitoring.
Key Profile: Involved in the planning, designing & developing IT-related systems.
Provided administrative support to the operational activities of the IT Applications dept.
Administered the requisite Information Systems and software applications for business operations.
Implemented IT policies and best practices for effective systems development and maintenance.
Monitored & controlled application development and continuous enhancements of the application systems, ensured cost reduction and enhanced customer service & overall productivity.
Executed projects & ensured delivery within assigned time, quality & budgetary parameters, prepared project budgets and ensured compliance with the company policies.
Worked as Oracle ERP Team Lead and involved in operation management.
Maintained statutory compliance related to IT infrastructure in software licensing and copyrights.
Achievements:
Double Take: Disaster recovery.
As ERP Manager, successfully implemented Oracle Business suite in Al Meraikhi Group of Companies.
Effectively executed the ADNOC Al-Ruees Document Management project with ZyLAB.
Instrumental in developing and organzing the IT team and developing & implementing policies.
Acted as the Internal Network Administrator and Team Leader for Tellabs Equipment in Mobile services.
• Ddesigned and installed Data Networks by using Nortel and Cisco Equipments (Switches, Routers, Firewalls and Security Equipments) and Juniper Equipments.
• Installed BCM PBXs, managed tendering & pricing for quotations including troubleshooting activities.
Achievements:
• Ministery of Foreign Affair, Syria: Implemented all Telecom and Data infrastructure
• Emmar, Syria: Implemented Nortel PBX and Cisco Network
• Syriatel (telecom servie provider) - multplexer, microwave and fiber expansion project.
Supervisor of Communication System
Supervisor of Albanan systems for coding fingerprint (From Switch CO.)
all IT engineer jobs
Responsible for programming and installation of IPX Exchanges including all related programs, data, networks (VoIP) and SS7.
• Involved in installlation of Networking, Cabling, Security Systems, ISKRATEL multiplexers.
• Liaising with VAS and Mobile companies to provide the requierd and customized solution to the customers.
• Installed and managed Monitoring & Alarms System by using PBXs and provided technical support.
• Handled Symantec Netback, HP Blade Hardware and SAN, worked with Active Directory, DNS Architecture, HP Open view, Nagios and RTG.
ITIL V3 Foundation
CCSP: Cisco Certified Security Professional 1. Securing Networks with Cisco Routers and Switches (SNRS) 2. Securing Networks with ASA Foundation (SNAF) 3. Implementing Cisco Intrusion Prevention System (IPS) 4. Securing Networks with ASA Advanced (SNAA)
RHCE(Red Hat Linux Certified Engineer)
CCNA (Cisco Certificate Network Association ) My Cisco ID: CSCO11384464