Sales Executive
UAE Trading
Total years of experience :6 years, 1 Months
- Advise customers on the selection, price, delivery, use and care of goods available from the store.
- Operate cash registers and accept payment, or prepare finance arrangements.
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Represent company at trade association meetings to promote products.
- Respond to incoming email and phone enquiries.
- Act as a contact between a company and its existing and potential markets.
- Analyze store sales figures.
- Responsible for travel arrangements like train or air tickets, hotel booking and local transportation etc.
- Expertise in all aspects of travel, tourism and catering.
- Prepare cost effective travel plans and provide excellent customer services.
- Handle all telephonic and walking enquiries.
- Coordinate sales promotion activities, approve advertising copy, and travel display work.
- Identified special travel documentation requirement.
- Collect payment for transportation and accommodations from customer.
- Held meetings and long conversations to assess needs of clients regarding desired destinations.
- Answer visitor inquiries about the company, directing visitors to appropriate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet with company staff.
- Deliver excellent customer service.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or e-mail.
- Administer all reservations, cancellations and no-shows, in line with company policy.
- Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Carry out instructions given by the management team and head office.
- Be involved and contribute at team meetings.
- Always adhere to all company policies and procedures and licensing laws.