Kathlyn Amara Esguerra, Growth Marketer

Kathlyn Amara Esguerra

Growth Marketer

amiscorp.ae

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Mass Communication
Expérience
21 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 10 Mois

Growth Marketer à amiscorp.ae
  • Émirats Arabes Unis
  • Je travaille ici depuis août 2018

Digital Agency.
Understand what is important to the client and deliver that.
Web design, Digital Platform Development
Motion graphics, 3D, Animation, Virtual Reality
Exhibition Stand design
Online marketing, Email and SMS.
Mobile-based applications

Business Development and Marketing à Leads Investment Group
  • Émirats Arabes Unis
  • Je travaille ici depuis mars 2018

for business development and marketing of security services and assistant of aviation advisor (helicopters)

Manager à FIRST CLASS CLEANING SERVICES LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2012

Over-all management day-to-day activities of the company: Recruiting, Hiring, Training, Organization Development, Communication, Performance Management, Coaching, Policy Recommendation, Salary and Benefits, Team Building, Employee Relations.

Risk Assessment and Control Measures, front Line of workers safety, make decisions about local safety practice, duty holder, assessing & managing risks for employees, integrate health & safety into the business and compliance with Health & Safety regulations of UAE Authority. Giving First Aid.

Delegating tasks to subordinates and demonstrating exceptional communication skills with cognizance of one’s potential.

Communicate with new and existing clients to solidify mutual expectations of performance and growth.

Tradeshows, Business Functions, finding potential new business and to market the company.

ADMINISTRATOR à HOUSEKEEPING CO LLC and LEADS INVESTMENT GROUP
  • Émirats Arabes Unis - Dubaï
  • mai 2008 à novembre 2012

Reporting to Director General and General Manager.

Assists the General Manager in day-to-day operations of two (2) cleaning companies.

Handling Human Resource Unit, Training and Development, Accounts, Purchasing, Information Technology, Operations.

Handling new clients, solidify relationship with existing clients and managing client’s suggestions and complaints.

Multi-tasking and meticulous organizing of all company documents.

Administrator à EXCON MIDDLE EAST
  • Émirats Arabes Unis - Abu Dhabi
  • décembre 2006 à mai 2008

Reporting to Chairman of Marei Bin Mahfouz Group and Representative of MESSE ESSEN Exhibitions in MENA Region.

Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.

Maintaining and updating customer database.

Organizing and attending events such as conferences, seminars, and exhibitions.

Sourcing and securing sponsorship. Sourcing advertising opportunities and placing adverts in the press - local, regional, national and special publications.

Client Service Specialist à OFFSHORE CONTACT CENTER
  • Philippines
  • août 2001 à décembre 2005

Reporting directly to Project Managers - International Clients.

Communicate customer feedback to technical and marketing teams in order to develop processes for better serving customers.

Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner. Ensure customer satisfaction by meeting customer needs in courteous and timely manner.

Compliance with ISO 9001 (QUALITY-QMS).

Éducation

Baccalauréat, Mass Communication
  • à De La Salle University – De La Salle University Science and Technology Complex
  • mars 2001

(Journalism, Advertising, Marketing, Public Relation & Broadcasting)

Specialties & Skills

Cleaning
HR Management
Health Safety and the Environment
Operation
Risk Assessment
ADMINISTRACIÓN DE BENEFICIOS
ADVERTISING
COACHING
COMMUNICATION SKILLS
CONFERENCES
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DATABASE ADMINISTRATION

Profils Sociaux

Langues

Arabe
Débutant
Anglais
Expert
Allemand
Débutant
Espagnol
Débutant

Formation et Diplômes

Managing Safely - IOSH (Certificat)
Date de la formation:
July 2017
Risk Assessment (Certificat)
Date de la formation:
July 2017
Valide jusqu'à:
July 2019
Basic First Aid (Certificat)
Date de la formation:
July 2017
Valide jusqu'à:
July 2019
Work at Height (Certificat)
Date de la formation:
July 2017
Valide jusqu'à:
July 2018
Developing Innovation Ideas for Entrepreneurs (Formation)
Institut de formation:
University of Maryland
Date de la formation:
August 2014
Durée:
20 heures
Introduction to Marketing (Formation)
Institut de formation:
University of Pennsylvania
Date de la formation:
January 2015
Durée:
20 heures