Head of Sales and Business Development
Wonder Smart Home
Total years of experience :8 years, 3 Months
Head of Sales and Business Development
Wonder Smart Home is a leading system integrator company that specializes in the installation and maintenance of smart home systems in the UAE.
*Built sales and marketing teams from the ground up and led a cross-cultural team that met sales targets and achieved 80% customer retention.
*Introduced a sales training program that enhanced the performance of the sales team by 20% and resulted in a 10% increase in customer satisfaction scores.
*Evolved and implemented a sales strategy that led to the conclusion and signing of contracts with 3 Project Construction and Real Estate Development companies.
*Streamlined the accounts receivable process, resulting in a 12% increase in collections.
*Analyzed sales data to identify trends and opportunities for improvement, resulting in a 15% increase in sales revenue and a 10% increase in profit margins.
Senior Project Manager
The company «APEC» is the fast-growing international holding with 15 years of successful worldwide experience in the field of auto spare parts wholesale & logistics in the Middle East, Europe, Asia, North America, CIS.
* Progressed and maintained solid cross-functional relationships at various business levels with suppliers and vendors, including Kaiser Group (Europe), Al-Futtaim Group (UAE), and AP Automotive (Korea).
* Augmented the sales market and entered a new market in the USA (LA USA).
* Created and maintained sales reports and performance dashboards, providing key insights that led to a 15% improvement in sales forecasting accuracy and a 10% increase in conversion rates.
* Generated new business opportunities with different nationalities by leveraging existing and potential customer networks, contributing to the company's market expansion.
Head of Leasing Department
TOP 5 Leasing Companies in Belarus
* Oversaw 15+ employees, ensuring consistency of policies, procedures, and operational standards within the department.
* Elaborated and realized the strategic sales plans and forecasts to achieve corporate objectives for products and services. (Exceeded FY 2019 total sales target by over 30%, the largest sales volume in the history).hin the department.
* Slashed customer attrition by 40% over 15 months and increased market share and sales by 25% by restructuring customer service staff and forming a new team dedicated to customer relations and satisfaction.
* Fulfilled new initiatives such as customer relationship management (CRM) and lead generation plans that increased overall performance and improved customer satisfaction ratings by 8%.
* Collaborated with senior management to create a financial strategy that increased profits by 10%
* Provided financial analysis of corporate clients, specifically analysis of the company's actives and passives, its creditworthiness, liquidity, financial results, financial stability, and asset turnover (business activity of the company).
Bachelor Degree in Finance and Credit
URL removed due to policy violation. Please contact support for further information.