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Kaushal Shetty, Chat Support Executive

Kaushal Shetty

Chat Support Executive

Skillogic

Location
India - Mangalore
Education
Master's degree, Commerce
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Chat Support Executive at Skillogic
  • India - Bengaluru
  • My current job since January 2021

Interact with users through a series of actions and answer all queries, resolve issues via chat. Maintain and update records for daily queries and escalation. Troubleshoot systems, network problems, diagnosing and solving software issues at users end.

Claims Processor at Hinduja Global Solutions
  • India - Bengaluru
  • October 2018 to July 2020

Education

Master's degree, Commerce
  • at Mangalore University
  • July 2018

*One Month Internship at Vikram Travels, Mangalore

Bachelor's degree, Arts (Office practice management)
  • at Mangalore University
  • July 2016

*Attended Talsainik Champ/ATC (National Cadet Corps) *Represent University level Volleyball

Specialties & Skills

marketing
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money
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market research
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customer interactions
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purchasing
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Languages

English
Expert
Kannada
Expert
Hindi
Intermediate

Hobbies

  • Playing Volleyball
    *Represented District Level Volleyball Twice as a Captain School Level *Attended Tal Sainik and ATC Champ (NCC)