Assistant service Manager
Diesel & Motor Engineering PLC
مجموع سنوات الخبرة :6 years, 11 أشهر
o Providing technical assistance for subordinates regarding engine
Machining and technical solutions as well as machine maintenance.
o Achieving annual budgeted turnovers and budgeted gross profits.
o Budgeting forecasting for department objectives.
o Exploring the new business opportunities while reviewing new business
proposals technical aspects and scope development.
o Monitoring and supervising ongoing projects.
o Monitoring and supervising workshop staff.
o Maintaining health, Safety and fire principles and procedures.
o Maintaining ISO standards and procedures in the department.
o Maintaining a good Customer satisfaction and perception about the
company.
o Frequently visiting loyal customers and maintain a good relationship
with them.
o Diagnose and Solution finding for faults and failures related to engines
and machine repairs.
o Carry out design works related to engines and machines.
o Service and maintenance of all the machines and equipment.
(Predictive and preventive)
o Carryout planned maintenance to make sure all the machines are
working properly and safely.
o Supervision of the workshop staff to gain maximum productivity and
effectiveness.
o Maintaining health, Safety and fire principles and procedures.
o Maintaining ISO standards and procedures in the department.
o Coordinating with foreign principles.
o Supporting both sales and service teams in day to day operation.
o Frequently visiting loyal customers and maintain a good relationship
with them.
o Conducting training programs for the workshop staff.
o Designing Modifications for engines and machines according to the
customers’ requirement.
o Customer Service.
o Guiding the workshop staff to complete daily workshop jobs.
o Vehicle problem Diagnosing & solving.
o Coordinating with foreign principles.
o Conducting Vehicle warranty claim process.
o Achieving annual budgeted turnovers.
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A/L 2012 Mathematics. Math’s (C) Physics (C) Chemistry (S) English (A) * GCE O/L 2008 Math’s (A) Science (A) English (A) Religion (A) Aesthetic (A) Commerce (A) Sinhala (A) History (C) Tech: Subject (B)
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