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كافيتا جولراجاني, Sales Manager

كافيتا جولراجاني

Sales Manager·Canvas MGallery Hotel (Accor Hotels)

الإمارات العربية المتحدة

دبلوم, Diploma Fashion Designing,

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 7 أشهر

Sales Manager

أغسطس 2023 - حتى الآن

Canvas MGallery Hotel (Accor Hotels)

دبي، الإمارات العربية المتحدة

أغسطس 2023 - حتى الآن

› Achieved AED 500, 000 in less than 6 months of joining the company.
› Actively involved in Leisure & Banquet sales responsible for developing & fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls & tours of the hotel to drive incremental sales revenue by selling hotel rooms to travel agencies & event spaces to organizations & individuals.
› Identifying new business opportunities & new markets to spread awareness of the brand & its services.
› Using SWOT analysis & research with comp sets
› Coordinating with F&B to create bespoke menus as per client taste & budgets.
› Replying to RFPs from International markets with quotations
› Following up on payments & maintain currency of account receivables.
› Ensure compliance with local, state, federal regulations and internal policies for banquet permissions & clear communications with external suppliers.
› Creating Event Orders with accuracy & brief taken by the client as per all their requirements.
› Maintaining currency of accounts receivables. Effectively working with clients to secure prompt payments & diligent on securing payment for any outstanding amounts.
› Follow up on after sales with clients to maintain good relations & securing future business

مجال الشركة:
الضيافة والسكن

Business Development Manager

مارس 2021 - أغسطس 2023

Ash tree Clinic

دبي، الإمارات العربية المتحدة

مارس 2021 - أغسطس 2023

Actively involved in generating Revenue for the clinic with various medical healthcare packages.
› Analyzes market information by using sales systems and implementing strategy to achieve targets.
› Identify Travel agencies, Shipping Agencies, Banks, Hotels, Schools, Corporate business for PCR / Antibodies tests & other medical services related to healthcare.
› Serviced 300 companies with regular business & satisfied clients.
› Achieved AED 200, 000 revenue per month since joining the company in March 2021.
› Secure prompt payments and diligent on securing payment for any outstanding amounts.
› Build/ maintain productive business relationship with team members, Coach & guide the Nurses for smooth operations & timely results.

مجال الشركة:
خدمات الرعاية الصحية الأخرى

Manager Events & Banquets

أكتوبر 2014 - أغسطس 2020

Holiday Inn bur Dubai

دبي، الإمارات العربية المتحدة

أكتوبر 2014 - أغسطس 2020

Accomplishments:
› Significantly enhanced brand awareness through concept creation & execution of events in Holiday Inn.
› Distinguished for ideas, New Concepts & executing events in 7 years of joining the Hotel & achieved Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income.
› Proven record of Exceeding Sales Targets every month in Corporate & Banquet events, Awarded with the Employee of the Year 2015 & 2017, consistent growth till date.
› Creation of Bespoke Menus as per client Taste & Budgets
› Smooth functioning of major events like Exhibitions, Trade Shows, Conferences, Concerts, Weddings & Gala Dinners in terms of Hospitality & ensuring quality in F & B services
› Providing value to the client beyond product/service expertise. Acting as the advocate for the clients requirements so that both parties benefit from the relationship. Responding promptly and accurately to client requests and issues.
› Analyzes market information by using sales systems and implementing strategy to achieve targets
› Working with Human Resources department to ensure compliance with local, state, federal regulations and internal policies for banquet permissions & clear communications with external suppliers.
› Creating Event Orders with accuracy & brief taken by the client as per all their requirements.
› Maintaining currency of accounts receivables. Effectively working with clients to secure prompt payments and diligent on securing payment for any outstanding amounts.
› Actively involved in generating Room Revenue through Corporate Clients & International Exhibitions & conferences.

مجال الشركة:
الضيافة والسكن

Business Manager

سبتمبر 2014 - أغسطس 2020

Holiday Inn

دبي، الإمارات العربية المتحدة

سبتمبر 2014 - أغسطس 2020

Holiday Inn Bur Dubai ~ Sales Manager
Sept 2014 till August 2020 (7 Years)
Accomplishments:
› Significantly enhanced brand awareness through concept creation & execution of events in Holiday Inn.
› Distinguished for ideas, New Concepts & executing events in 7 years of joining the Hotel & achieved Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income.
› Proven record of Exceeding Sales Targets every month in Corporate & Banquet events, Awarded with the Employee of the Year 2015 & 2017, consistent growth till date.
› Creation of Bespoke Menus as per client Taste & Budgets
› Smooth functioning of major events like Exhibitions, Trade Shows, Conferences, Concerts, Weddings & Gala Dinners in terms of Hospitality & ensuring quality in F & B services
› Providing value to the client beyond product/service expertise. Acting as the advocate for the client’s requirements so that both parties benefit from the relationship. Responding promptly and accurately to client requests and issues.
› Analyzes market information by using sales systems and implementing strategy to achieve targets
› Working with Human Resources department to ensure compliance with local, state, federal regulations and internal policies for banquet permissions & clear communications with external suppliers.
› Creating Event Orders with accuracy & brief taken by the client as per all their requirements.
› Maintaining currency of accounts receivables. Effectively working with clients to secure prompt payments and diligent on securing payment for any outstanding amounts.
› Actively involved in generating Room Revenue through Corporate Clients & International Exhibitions & conferences.

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الإدارة

Senior Manager

يناير 2015 - يناير 2017

Dubai World Trade Center

دبي، الإمارات العربية المتحدة

يناير 2015 - يناير 2017

)
Accomplishments:
› Significantly enhanced brand awareness through concept creation & execution of events in Holiday Inn.
› Distinguished for ideas, New Concepts & executing events in 7 years of joining the Hotel & achieved Sales goals and
upsell targets for Food and Beverage as well as Rooms revenue and other income.
› Proven record of Exceeding Sales Targets every month in Corporate & Banquet events, Awarded with the Employee
of the Year

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Senior Manager Events & Promotion

مايو 2012 - سبتمبر 2014

Country Club Group Dubai

دبي، الإمارات العربية المتحدة

مايو 2012 - سبتمبر 2014

Accomplishments:
› Significantly enhanced brand awareness through concept creation & execution of events for markets in the GCC
› Managed many sporting events in 5 cities across UAE for the members of Country Club & also managing Summer Camps for kids with various activities like Zumba, Yoga, Pilates, Arts & Painting.
› Distinguished for winning Barter Sponsorship deals with Media Companies for events & promotions worth AED 300, 000 per event (Radio & Television sponsorship)
› Optimized event costs through introduction of new suppliers with budgeted costs and negotiating deals with venues/ artists / suppliers
› Identify Malls / Properties / Venues in various Cities & Maximize market penetration through identification/ development of space for Country Club Fitness across malls in the GCC

Job Profile:
› Coordinate activities to ensure smooth functioning of in-house events, major concerts, Sports & Trade Shows, Exhibitions and other event tie ups in GCC (MENA region, 5 cities namely Dubai, Abu Dhabi, Bahrain, Muscat) catering to an audience of 15, 000+ members
› Guide team members in planning, structuring, presentation of various events including simultaneous management of multiple major events
› Procure manpower based on event requirements followed by preparation of event flows, scripts and briefs for Events. Negotiate with suppliers and set up strategic partnerships based on business requirements
› Build/ maintain productive business relationship with key decision makers across government departments and other departments within the organization pertaining to permissions/ approvals for various events
› Enhance revenue generation through conceptualization/ implementation of events and sale of rooms at Country Club Hotel
› Manage Country Vivah wedding segment including conceptualization of thematic weddings, planning and execution in various 5-star venues
› Prepare/ ensure compliance to comprehensive budgets in identification of appropriate venues, production houses and suppliers across GCC for organization of various events
› Generate awareness through development of marketing collaterals and organization of various promotional events
› Participate in identification and closure of various sponsorship deals
› Function as media spokesperson and represent the organization across television, radio, newspapers and other publication
› Focus on management of artists and onsite logistics to align deliverables on timelines.
› Monitor performance of team members and render productivity enhancement feedback

مجال الشركة:
الإنتاج الإعلامي

Commercial Manager -Events & Hospitality

أبريل 2009 - مايو 2012

Dubai World Trade Center

دبي، الإمارات العربية المتحدة

أبريل 2009 - مايو 2012

Accomplishments:
› Acknowledged for acquiring new corporate clients and business events for the Hospitality Department
› Distinguished for exceeding annual F&B sales targets for Corporate Ramadan Iftar staff parties by AED 800, 000/- in
the Ramadan month and generating revenue of AED 1270, 000/- from organization of Indian Weddings
› Optimized costs through acquisition of new suppliers within allocated budget

Job Profile:
› Focused on accomplishment of business targets through sales & marketing of venues/ F&B (Hospitality) for corporate and banquet events, setting up attractive plans for Indian weddings
› Enhanced client satisfaction through delivery of customized/ qualitative solutions based on client requirements
› Maintained regular interaction with existing clients aimed at identification/ development of new business opportunities
› Acquired new clientele for the organization through organization of various promotional campaigns and rendering qualitative presentations highlighting organizational capabilities
› Coordinated with various support teams to ensure smooth functioning of major events like Exhibitions, Trade Shows, Conferences, Indian concerts, Gala Dinners & Shows like Zee Cine Awards, Dubai Fashion Week, Country Club New Year Bash & catered to Formula 1 excusive desert function for the selected VIPs of Dubai
› Ensured smooth functioning of operations in coordination with internal/ external departments and suppliers
› Collaborated with Chefs in preparation of custom-made menus based on client budgets & taste
› Efficiently coordinated with corporate events in terms of Hospitality & ensuring quality in F & B services.
› Focused on planning, structuring and briefing of teams prior to organization of various events.
› Maintained updated status of payments & contracts based on organizational policies/ procedures.
› To ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment
› Defined/ ensured compliance to parameters across various events and services.

مجال الشركة:
الضيافة والسكن

Business Development Manager

يناير 2007 - أبريل 2009

Country Club Hotel

دبي، الإمارات العربية المتحدة

يناير 2007 - أبريل 2009

› Liaised with existing clients/ prospects for collation and understanding of business requirements
› Prepared detailed proposals/ cost estimates, marketing collaterals and promotions aligned to collated client briefs
› Involved in planning, structuring, resource procurement and presentation of events based on client requirements
› Coordinated activities related to preparation of event flows, event scripts, briefs for suppliers followed by
negotiations
› Interacted with key decision makers across government departments and other internal departments pertaining to
organization of various event set up & logistics.
› Generated/ updated various status reports on organized events for the senior leadership team and other
stakeholders. Groomed/ mentored team members based on requirements of assigned events

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Business Development Manager

يناير 2007 - أبريل 2009

Country Club Hotel Dubai

دبي، الإمارات العربية المتحدة

يناير 2007 - أبريل 2009

Profile:
› Liaised with existing clients/ prospects for collation and understanding of business requirements
› Prepared detailed proposals/ cost estimates, marketing collaterals and promotions aligned to collated client briefs
› Involved in planning, structuring, resource procurement and presentation of events based on client requirements
› Coordinated activities related to preparation of event flows, event scripts, briefs for suppliers followed by negotiations
› Interacted with key decision makers across government departments and other internal departments pertaining
to organization of various event set up & logistics.
› Generated/ updated various status reports on organized events for the senior leadership team and other stakeholders. Groomed/ mentored team members based on requirements of assigned events

مجال الشركة:
الضيافة والسكن

Senior Manager

سبتمبر 2006 - ديسمبر 2008

Percept D Mark International FZLLC

دبي، الإمارات العربية المتحدة

سبتمبر 2006 - ديسمبر 2008

Accomplishments:
› Played key role in generating revenue of AED 200, 000 as sponsorship from DU Telecom for cricket tournament in
ADDC (Abu Dhabi Cricket Club)
› Managing international cricketers for various Abu Dhabi Cricket Club tournaments, International Cricket
Teams namely Pakistan, West Indies & Sri Lanka
› Acknowledged for acquiring barter sponsorship deals for various events & promotions with media & publishing
companies
› Bagged sponsorship barter deals with hotels during events on rooms and F & B
Job Profile:
› Sporting Events Manager- Coordinated with various support teams in managing international cricketers for ADCC
tournaments involving teams from Pakistan, Sri Lanka and West Indies
› Managed logistics involving hotels, airlines, immigrations, F&B, security, transportation etc
› Enhanced client satisfaction through prompt resolution of issues
› Defined/ implemented product development processes from event perspective
› Optimized resource utilization to maximize productivity
› Represented the organization across various media. Organized interview schedules with radio & television channels
› Collaborated with PR and media organizations in maintenance of timelines & PR write ups
› Worked on operational aspects pertaining to brand & sale/ promotion campaigns
› Evaluated various ground level promotions and sampling exercises. Organized marketing promotions with
sponsorships and tie-ups for events
› Media Coordination in terms of their requirement as these tournaments was to be telecasted as Television Content.

مجال الشركة:
إدارة الفعاليات
الدور الوظيفي:
الإدارة

Senior Manager Events

سبتمبر 2006 - ديسمبر 2008

Percept D Mark International FZLLC - (Percept Gulf)

دبي، الإمارات العربية المتحدة

سبتمبر 2006 - ديسمبر 2008

Accomplishments:
› Played key role in generating revenue of AED 200, 000 as sponsorship from DU Telecom for cricket tournament
in ADDC (Abu Dhabi Cricket Club)
› Managing international cricketers for various Abu Dhabi Cricket Club tournaments, International Cricket Teams namely Pakistan, West Indies & Sri Lanka, also managed DEA cup (Data Envelopment Analysis Cricket tournaments with Bollywood & Pakistan film stars- charity event)
khaleejtimes.com/article/indo-pak-celebrity-cricket-series-to-spread-diabetes-awareness
› Acknowledged for acquiring barter sponsorship deals for various events & promotions with media & publishing companies
› Bagged sponsorship barter deals with hotels during events on rooms and F & B

Job Profile:
› Sporting Events Manager- Coordinated with various support teams in managing international
cricketers for ADCC tournaments involving teams from Pakistan, Sri Lanka and West Indies
› Managed logistics involving hotels, airlines, immigrations, F&B, security, transportation etc
› Enhanced client satisfaction through prompt resolution of issues
› Defined/ implemented product development processes from event perspective
› Optimized resource utilization to maximize productivity
› Represented the organization across various media. Organized interview schedules with radio & television channels
› Collaborated with PR and media organizations in maintenance of timelines & PR write ups
› Worked on operational aspects pertaining to brand & sale/ promotion campaigns
› Evaluated various ground level promotions and sampling exercises. Organized marketing promotions with sponsorships and tie-ups for events
› Media Coordination in terms of their requirement as these tournaments was to be telecasted as Television Content.

مجال الشركة:
إدارة الفعاليات

Events Executive

مايو 2003 - أغسطس 2006

Zee Network

دبي، الإمارات العربية المتحدة

مايو 2003 - أغسطس 2006

› Functioned as Event & Artist Manager involved in collaborating with hotels, airlines, immigrations, F&B pertaining to assigned events
› Sponsorships & barter deals for in-house events
› Liaised with HOD of different departments pertaining to internal shoots, promos for Zee TV programs
› Collaborated with other event managers in setting up tie-ups of external events for Zee TV/ Zee Arabiya
› Prepared interview schedules & client meets for Media Net
› Managed still shoots for major television campaigns
› Organized various events like Arabian Music Awards- Dubai Convention Centre,
› Musafir Star Search- Grand Hyatt, Dubai;
› Temptation 2004- Al Wasl Stadium, Dubai (Launch of Real Media Zee TV)

مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

JD School on Fashion Designing

يونيو 1999

يونيو 1999

دبلوم، Diploma Fashion Designing,

الهند

Mumbai University

أبريل 1989

أبريل 1989

بكالوريوس، BA (Psychology),

الهند

Skills

Sales Targets
Expert
Sales Targets
Expert
Marketing Communications
Expert
Marketing Communications
Expert
Events Organisation
Expert
Events Organisation
Expert
Hospitality
Expert
Hospitality
Expert
Computer Industry
Expert
Computer Industry
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
CONCEPT DEVELOPMENT
Expert
CONCEPT DEVELOPMENT
Expert
SALES
Expert
SALES
Expert
EXHIBITIONS
Expert
EXHIBITIONS
Expert
HOSPITALITY
Expert
HOSPITALITY
Expert
PLANNING
Expert
PLANNING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
Sales Targets
Expert
Sales Targets
Expert
Marketing Communications
Expert
Marketing Communications
Expert
Events Organisation
Expert
Events Organisation
Expert
Hospitality
Expert
Hospitality
Expert
Computer Industry
Expert
Computer Industry
Expert

اللغات

الانجليزية

اللغة الأم

التدريب و الشهادات

التدريب
Pharma Meeting Point
IHG Way of Clean
MICE CONVERSION
Sales & Business Development

الهوايات والاهتمامات

Fashion Designing

Diploma from JD Institute Mumbai