Regional Operation Manager
United Yousef M Naghi Co. Ltd
Total years of experience :17 years, 11 Months
EDDY has 28 stores in six major cities in the Kingdom of Saudi Arabia,
Offering the best one-stop shop experience with wide range of leading brands of electronic Home appliances,
furniture, outdoor, kitchenware, home accessories, gaming systems, mobile phones, computers. All these products
are maintained with excellent after-sales services such as product warranties, home delivery, and maintenance.
Played an integral role in the logistics function. Built a strong team, ensured the high performance & Excellence.
Redesigned the warehouse and distribution network, which lead to a reduction in the number of warehouses
across the kingdom.
Owning the business unit service levels and accountable for OTIF, Bin/Stock Accuracy, aged stock, Damage Focus,
Lead time, Capacity utilization, Productivity, Transportation Costs, designing Roadmaps for Last Mile deliveries, Etc..
Leading the Logistics Function (+120 employees, 25 Owned Trucks)
ABYAT is a GCC retail company its stores providing a selection of more than 22000 products
under one roof (finishing’s, home furniture, outdoor, Bathrooms, Kitchens, Lighting, Tiles,
Parquet, Doors and Windows, Home Accessories, Kitchenware).
Manage a warehouse 32K SQM, with 30, 000 pallet position using SAP, Accountable for 65.5M inventory, P&L,
budget, CAPEX/OPEX, Warehouse Facility, achieve 99% of KPI’s in inventory Control, On-time Delivery, Operational
Cost - including transportation, Damage Cost and failed services.
Managed Continuous improvement by applying 5S, 7 waste, Lean six sigma and Kaizen Principles.
Performed HR Functions, including hiring, training, attendance, and events.
responsibilities in operations, distribution, planning, forecasting information systems and reverse logistics
Excelled by Utilization of all modes of transportation for domestic and international shipping including truckload,
LTL|FTL, Contract Carrier, Warehouse drivers, and clear Containers from port before free detention Expire.
Lead the relationship with the 3PL partner (DHL KSA) to assure the SLA is well applied.
Support after sales activities; refine the deliveries/self-pickup performance to achieve the target
customer service level.
Started out with Ikea as Goods Flow Group Leader in Riyadh Store before turning to new challenge in Qassim Store and be
Instrumental member of the Management Commercial buildup team for first Ikea OCP in Saudi Arabia, after opening I
held new project to extent and integrate different methods of shopping available to consumers.
● Commercial
- Monitor Store operations, ensure stock levels of goods are in line with the sales pattern and
agreed sales targets to achieve, Delivering a best shopping experience for our customers.
- Monitor and secure sales space in relation to range size by close interaction with sales & com-in
departments and constantly ensure that all sales space is optimized (Filling Rate).
- Analysis of top selling items, movement of stock, Weekly meeting with commercial team to
prevent over-stock, concrete stock or stock-out situations.
- Lead the relationship with the 3PL partner (DB-Schenker KSA) to assure the SLA is well applied.
● Financial
- Prepare the annual business plan and budget for the department (e.g. manpower, purchase,
Transportation, 3PL, stock loss and damage provision budgets.
- Monitor Weekly Key Performance Indicators and analysis reports on various measurable factors
against benchmarked figures (stock levels, stock ageing, top sellers, service level vs stock availability,
volume turnover, recovery analysis, range analysis, handling, manpower productivity, etc.)
- Review the MTD and YTD budget Vs Target Vs actual sales.
● Operational
- Build an integrated operation to implement Omni-channel order fulfillment project.
- Resolving customer orders inventory, Hub aging Report, Line-Haul and users challenges.
- Provide advice and guidance on the layout, set up of the warehouse and create Graphical
Warehouse Structure BINS VS Article picking locations for new sites.
- Use Commercial Review as a strong audit and learning & development tool.
- Ensure achieve detailed KPI’s reports (e.g. sales space capacities, Auto Replenishment Report,
direct flow, handling, stock transfers/adjustments, Concrete stock, over stock, local shortage).
- Optimize the recovery of losses and generate the best revenue from damage products.
- Preventing damages from happening, reduce transfer type cost, reach recovery index at least 75%.
- Achieve that the ASIS section contributes to nearly 1.5% of the total store sales annually by
establishing discounts for the merchandise after monitoring the cost price.
- Review the Recovery department reports analyzing sales returns, destruction and ASIS sales.
- Contribute to the range management process by adhering efficient and smooth phase out/in procedures
(space dimensioning, goods allocation) to keep material consistency and minimize the materials write-off.
- Ensure that equipment is utilized efficiently handlers are properly trained and licensed.
● People Management
- Prepare manpower plans, set productivities for all Logistics functions within the budgeted logistics
productivities UPMH (Number of sold M3 per worked hour), Evaluate leaders/supervisors performance.
- Ensure that all working methods are implemented for all logistics activities.
- Ensure that all staff are properly trained on all (SOP’s) Standard Operating Procedures.
- Ensure team receive Personal development plan to fulfill their role in most effective way possible.
- Accountable for providing training to other departments to secure logistics knowledge
Mohamed Y. Naghi &Bros Group is a multi-Billion group, one of the most reputable in Saudi Arabia.
MLS WH’s (Mosanada Logistics Service) provide services on a 3PL basis.
● Managing more than 45, 500 pallet position, with 70 equipment in a warehouse of 35K square meter.
● Taking care of 14 different FMCG clients (Mars, L’Oréal, Reckitt Benckiser, Arabian Food Supplies, Americana, California Gardens, Holsten, Al-shaya, Carrefour, Capri sun, Bega Cheese, etc.., ) and many other clients to manage whole stock in order to follow and execute all processes.
● Plan the arrangement of goods within the warehouse & organize special requirements for certain stock.
● Taking care of (Inbound, outbound, Returns, Replenishment, pick face create, locator & sub inventory create, cycle count, Qc checking, Housekeeping, data analyze, Importation procedures and Documentation, Repacking, Selection & Packing, Labeling & Pricing and Bar-coding).
● Ensure system follow picking rules with product shelf life according to Key Accounts.
ZONIK is Sister Company for Extra Electronics, one of AL-Fawzan group companies.
ZONIK was the exclusive distributor of ( Zain Telecommunication, Philips and Nokia)in Saudi Arabia,
And one of the top authorized distributors of (Samsung, IPhone, Akai, Vestal, OSN and Jazeera Sport)
I started out with Zonik as Depot in-charge in Madinah Province before turning to Main Warehouse in Riyadh as Logistics in-charge to be accountable for all unites over the kingdom.
● Worked at all Warehouse operations (receive, put away, picking, shipping, Damage and Inventory) with 67500 Pallet Position under one roof, Contain 7 types of warehousing as (Finish Products, Half-manufactured, Raw material, food products, Garment, Accessories, Frozen Warehouses).
● Treated with FMCG & SMCG, Expiries and Near Expiries (FIFO / FEFO)
● Implementing many customer Requirements (Procter & Gample, Nissan, Universal, Chipsy, El-Futtaim, IFF, LG, Land Mark, Rexam, Toys R US, Fine, Hero, Seniorita, Club Aldo, Makro, Carrefour, AlShaya).
•Responsible of receiving different types of goods and check it.
•Distribute the goods on all sections as them needs.
•Check the stock on warehouse and make inventory for it.
Make field survey about certain goods in the market all over the country.