Keerthanna G P

• Provide end-to-end L1/L2/L3 production support for Nordea Banks data engineering platform,
ensuring stability and SLA compliance for core banking data pipelines handling large volumes of
financial and customer data.
• Monitor system health using automated alerting tools; proactively identify and resolve bottlenecks
before they impact business-critical workflows.
• Conduct root cause analysis (RCA) on high-severity incidents and implement corrective / preventive
actions to eliminate recurrence.
• Collaborate cross-functionally with development, QA and infrastructure teams to ensure seamless
deployment and integration of new data pipeline features.
• Maintain operational runbooks and support documentation aligned with ITIL practices.
• Support regulatory compliance reporting by ensuring data accuracy and auditability across financial
datasets.

• Designed, developed and deployed complex PL/SQL stored procedures, functions, packages, triggers
and views to support booking management and shipping workflow applications.
• Performed performance tuning of poorly running SQL queries and PL/SQL programs; reduced
average batch runtime by ~35% through query rewriting and index optimization.
• Debugged and resolved production defects across UAT and production environments, ensuring data
integrity and application stability for a globally distributed logistics platform.
• Collaborated with front-end and back-end teams to ensure seamless data integration between Oracle
backend and application layers.
• Monitored data flows across pipelines, promptly troubleshooting inconsistencies to maintain 99%+
data accuracy for shipment tracking records.
• Conducted peer code reviews and enforced coding standards, contributing to a 20% reduction in post
release defects.

• Managed data for MyMerrill Edge, BofAs wealth management and trading platform, serving millions
of end users across marketing and trading operations.
• Created and maintained Oracle database objects including tables, packages, stored procedures, views
and sequences; optimised object design for high-volume transaction processing.
• Developed and monitored Informatica ETL workflows for data migration and transformation across
enterprise systems, handling 5M+ records daily.
• Managed and monitored Autosys batch jobs; diagnosed and resolved scheduling failures impacting
data delivery SLAs.
• Resolved data issues raised from production and UAT environments through systematic analysis,
ensuring data integrity across all reporting layers.
• Authored shell scripts (Unix) to automate repetitive Oracle processes, reducing manual effort by
~40%.
• Used SQL Developer, Toad and Putty for day-to-day database administration, query optimization and
remote server file management.
• Participated in testing cycles (SIT/UAT) and provided post-deployment production support.