Kelechukwu Eke, Technician/Engineer

Kelechukwu Eke

Technician/Engineer

Bunchy Projects And Energy Services

Location
United Arab Emirates
Education
Master's degree, Engineering Management
Experience
3 years, 7 Months

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Work Experience

Total years of experience :3 years, 7 Months

Technician/Engineer at Bunchy Projects And Energy Services
  • Nigeria
  • January 2013 to April 2015

- Analyze and comprehend system requirements and customer needs.
- Assists in the installation of power inverters and UPS.
- Evaluate signal quality plus review acceptability delivered subsequent installation
- Manage and monitor different small to medium scale installations in budget and schedule.
- Evaluate and investigate products and recommend repair or modification based on requirements, cost, clients’ resource and capabilities.
- Ensure to offer new services to clients and update existing customer of improved products.
- Complete suitable paperwork functions as arranged by system management.
- Maintain highest level of customer satisfaction index by continuously meeting commitments for quality standards.
- Perform personal security check and comply with established safety guidelines, standards and directives

Teacher at Community Secondary School Ogan Ama
  • Nigeria
  • November 2012 to October 2013

- Taught SS1 students Computer Science and Physics.
- Wrote lesson notes; set and marked assignments, tests and examination questions.
- Assessed students based on assignments, tests and examinations

Customer Servicer Officer, Cashier, Marketing Asst at Guaranty Trust Bank Plc, Trans-Amadi
  • Nigeria
  • January 2011 to January 2012

- Supervise debit, credit or as well as other forms of payments within the bank.
- Supply clients with relevant information on products and services available in the bank.
- Review cash accounts on a daily basis.
- Maintain an extensive report on daily, weekly and monthly transactions

- Establishing an exciting and welcoming affair for prospective clients on entering the bank.
- Responsible for all matters as regards ATM cards ranging from receiving and cataloging cards from the headquarters, issuance of cards and assisting in activation for first time users, filing, compilation and reporting all ATM related issues to the appropriate authority.
- Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly.
- Improve customers ‘banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges resolved without delay.
- Ensured that all bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.
- Inform and suggest new banking products and services to customers.
- Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction.
- Opening new bank accounts for customers according to laid down rules and guidelines.
- Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions.

- Assisting the marketing manager and supporting the marketing team with marketing activities.
- Support the marketing manager and executives on projects directed at maximizing company profits and developing sales strategies.
- Assists in organizing and hosting presentations during customer visits and assisting with promotional activities.
- Assisting in writing market reports and analyzing questionnaires

Education

Master's degree, Engineering Management
  • at Abu Dhabi University
  • December 2016

Engineering management is a career that brings together the technological problem-solving of engineering and the organizational, administrative, and planning abilities of management in order to oversee complex enterprises from conception to completion. Also it is a quality driven career oriented management course that helps promotes organization to make them excel and be more competitive in the world market in product and service delivery with the help of the Quality Function Deployment ( QFD) that is knowing and involving customer needs and wants in it's processes.

Bachelor's degree, Industrial Physics(Electronic Option)
  • at Federal University Of Technology Owerri
  • August 2010

Industrial Physics can be said to be a part of physics science that has a lot to do with engineering and materials for laboratory works to improve technology

Specialties & Skills

Microsoft Office Applications
Customer Service
Engineering
COMPUTER SKILLS
DESKTOP PUBLISHING
DRIVING
FIRST AID
MANAGEMENT
MICROSOFT EXCEL
MICROSOFT OFFICE

Languages

English
Expert

Memberships

National Association Of Science Students
  • Member
  • January 2004

Training and Certifications

IELTS (Certificate)
Date Attended:
March 2015
Valid Until:
March 2017

Hobbies

  • Traveling
    I love traveling as it helps develops and widen my scope of knowledge and also it helps me explore and learn cultures of different people.
  • Reading
    I love reading news journals because it helps me know what is helping around the world and also widens my knowledge and makes me want to know more.