HELPDESK OFFICER
UNIFIED PAYMENTS NIGERIA LTD
Total years of experience :11 years, 4 Months
--ATTENDING TO EXTERNAL CALLS
--RESOLVING CUSTOMER'S COMPLAINT
--MONITORING BANK 'S ATM AND POS TRANSACTIONS
--RESOLVING ALL BANK'S ATM, POS AND WEB TRANSACTION FAILURES
-- HELPING DEBIT CARD AND CREDIT CARD HOLDERS ON HOW TO USE THEIR CARDS
-- INVESTIGATING BEBIT AND CREDITCARD FRAUD CASES WITH VISA INTERNATIONAL
TRAINING NEW RECRUITS ON VISA AND MASTERCARD CARD
PRODUCTS
-- SETTLEMENT OF APPROVED TRANSACTIONS
DID EXCELLENTLY IN MY STUDIES