Kenneth Joseph De Leon

Provided administrative support to office staff and management
Answered phones, responded to emails, and greeted clients
professionally
Maintained accurate records, files, and documentation
Scheduled appointments and managed calendars
Assisted with data entry, reports, and office correspondence
Ensured office supplies were stocked and organized
Provided technical support to end users, resolving hardware,
software, and network issues.
Installed, configured, and maintained desktops, laptops, printers, and
mobile devices.
Managed user accounts, permissions, and password resets in Active
Directory and Microsoft 365.
Diagnosed and resolved connectivity issues including LAN, Wi-Fi, and
VPN access.
Supported onboarding and offboarding processes, including device
setup and account provisioning.
Assisted in implementing security policies, antivirus solutions, and
system updates.
Escalated complex technical issues to seniors when required.
Provided remote and on-site technical support.

Served food and beverages to customers efficiently and courteously
Maintained cleanliness of dining and kitchen areas
Followed hygiene and food safety standards
Handled minor customer inquiries and complaints professionally

Assisted customers with purchases and product inquiries
Operated the cash register and managed daily transactions
Kept store tidy and stocked shelves regularly
Helped train new staff in customer service procedures