Kennette Triambulo, Sales Associate

Kennette Triambulo

Sales Associate

Nestlé Nespresso - Qatar

البلد
قطر - الدوحة
التعليم
دبلوم, Hotel And Restaurant Management
الخبرات
10 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 11 أشهر

Sales Associate في Nestlé Nespresso - Qatar
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أبريل 2018

| NESPRESSO (HTI Qatar)
• Welcome the Boutique customer and identify their needs
• Advise both prospective and existing Nespresso Club Members on
Nespresso products and services
• Educate customer on the art of coffee tasting and help to develop their
curiosity about our full range of products
• Carry out an initial analysis of machine breakdowns reported by
customers to orient them as effectively as possible towards the after
sales service benefits of our Nespresso Club
• Maximize the sale of all the Nespresso products presented in the
Boutique (coffee, machines and accessories)

SHIFT SUPERVISOR في STARBUCKS COFFEE
  • قطر - الدوحة
  • نوفمبر 2015 إلى يناير 2018

Deliver excellent customer service that ensures ongoing sales and high
levels of customer satisfaction . Assign task to the staff, making
deployment.
• Check the expiration and ensure the first in first out (FIFO) will be
followed.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks,
blended coffees, or teas.

CUSTOMER SERVICE ADVISOR في Interglobe technologies
  • الفلبين
  • أغسطس 2013 إلى يناير 2015

Welcomes customer by greeting them, answering their query.
Cooperate with clients to determine their needs and advise them
appropriate destination, modes of transportations, travel dates, costs
and accommodations Ensure store is ready for operation.
• Resolve customer complaints via phone, email, or live chat.
• Supply informationand give clear instruction to the customer.

SALES ASSOCIATE في Hiro (massage chair) Cheven International
  • الفلبين
  • يناير 2010 إلى يناير 2011

HIRO (massage chair) CHEVEN INTL
• Demonstrate and explain products, methods, or services in order to
persuade customers to purchase products or utilize services.
• Arrange the goods in the proper way make sales; make sales reports
every weekend and month end.
• Make sure the customers on the floor are all taken care of and you
answer all the questions.

الخلفية التعليمية

دبلوم, Hotel And Restaurant Management
  • في Five Star Standard College
  • مارس 2013

– Graduated as top 1

بكالوريوس, Criminology
  • في Andres Bonifacio College
  • يناير 2008

– COLLEGE– ANDRESS BONIFACIO COLLEGE Undergraduate

الثانوية العامة أو ما يعادلها, high school
  • في Saint Joseph College
  • مارس 2005

– HIGH SCHOOL– SAINT JOSEPH COLLEGE Sindangan,

Specialties & Skills

Customer Service
Computer Skills
Cash Management
Customer Handling
marketing
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
INSTRUCTION
TELEPHONE SKILLS
ARTICULATE
outlook
problem solving
teamwork
time management
negotiation
operation
office work

اللغات

الانجليزية
متوسط
الفيلبينية
اللغة الأم

الهوايات

  • Basketball
  • Reading