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تم إلغاء حظر المستخدم بنجاح
Kennette Triambulo, Sales Executive

Kennette Triambulo

Sales Executive·Nespresso,

قطر

دبلوم, Hotel And Restaurant Management

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 5 أشهر

Sales Executive

سبتمبر 2018 - حتى الآن

Nespresso,

الدوحة، قطر

سبتمبر 2018 - حتى الآن

Spearhead end-to-end sales coordination activities, bridgingcustomerneeds, internalteams, and
operationalworkflows to ensure friction less service delivery.
Oversee dailysales operations, includingcustomerengagement, productadvisory, and structured follow
up to accelerate conversionvelocity.
Provide managerial-level supportthrough staffcoordination, micro-taskdelegation, shiftalignment, and
operational oversight.
Drive sales reporting, ordertracking, and documentation accuracyto strengthengovernance and decision
makingvisibility.
Alignwith supplychain and logistics teams to maintain stockreadiness and ensure consistentfulfilment
cycles.
Champion cross-team communication to sustain service excellence and operational continuity.
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
المبيعات

Shift Supervisor

نوفمبر 2015 - يناير 2018

Starbucks,

الدوحة، قطر

نوفمبر 2015 - يناير 2018

Accomplish store objectivesbysupervisingstaff, organisingworkprocesses, and enablingemployee
success through coachingand hands-on assistance.
Provide qualitybeverages, wholebean, and foodproducts forcustomersbyfollowingrecipe and
presentation standards.
Organize openingand closingduties, oversee cash handlingprocesses, and conform to health, safety, and
sanitationguidelines forallproducts.
Assess employee level ofknowledge to ensure personnel have anunderstandingofjob expectations.
Supportthe store managerthroughprovidingclear, specific, timely, and respectful feedbackon staff
performance, aswell as recognisingchanges in employee morale.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الهندسة

Customer Service Advisor

أغسطس 2013 - ديسمبر 2014

Interglobe Technologies,

Manila، الفلبين

أغسطس 2013 - ديسمبر 2014

Maintain acomprehensive understandingofthe companysproducts orservices to assistcustomerswith
accurate information, recommendations, and solutions.
Cooperatewith customers to determine theirneeds and advise them the appropriate destination, modes of
transportations, travel dates, costs and accommodations.
Identifyand effectivelyaddress customerissues, includingproductorservice complaints, billing
discrepancies, ortechnicalproblems, in atimelyand efficientmanner.
Manage and resolve customercomplaints and concernswith empathyandprofessionalism, strivingto
turn challengingsituations into opportunities forcustomersatisfaction.
مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Five Star Standard College

مارس 2013

مارس 2013

دبلوم، Hotel And Restaurant Management

الفلبين

المعدل التراكمي (التقدير): جيد جداً

المعدل التراكمي (التقدير): جيد جداً

– Graduated as top 1

Andres Bonifacio College

مارس 2008

مارس 2008

بكالوريوس، Criminology

الفلبين

– COLLEGE– ANDRESS BONIFACIO COLLEGE Undergraduate

Saint Joseph College

مارس 2005

مارس 2005

الثانوية العامة أو ما يعادلها، high school

الفلبين

– HIGH SCHOOL– SAINT JOSEPH COLLEGE Sindangan,

Skills

Customer Service
Expert
Customer Service
Expert
Computer Skills
Expert
Computer Skills
Expert
Cash Management
Expert
Cash Management
Expert
Sales
Expert
Sales
Expert
Customer Handling
Expert
Customer Handling
Expert
mail
Intermediate
mail
Intermediate
marketing
Intermediate
marketing
Intermediate
SALES
Expert
SALES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EMAIL
Expert
EMAIL
Expert
INSTRUCTION
Expert
INSTRUCTION
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
outlook
Intermediate
outlook
Intermediate
typing
Expert
typing
Expert
problem solving
Intermediate
problem solving
Intermediate
order
Intermediate
order
Intermediate
teamwork
Expert
teamwork
Expert
time management
Intermediate
time management
Intermediate
negotiation
Intermediate
negotiation
Intermediate
operation
Intermediate
operation
Intermediate
office work
Intermediate
office work
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Customer Care
Intermediate
Customer Care
Intermediate
ARTICULATE
Intermediate
ARTICULATE
Intermediate
Management
Intermediate
Management
Intermediate
Sales
Expert
Sales
Expert
Reservations
Expert
Reservations
Expert
Online Travel
Expert
Online Travel
Expert
Customer Handling
Expert
Customer Handling
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
BUSINESS CONTINUITY
Intermediate
BUSINESS CONTINUITY
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRESENTATIONS
Intermediate
PRESENTATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES REPORTING
Intermediate
SALES REPORTING
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

اللغات

الانجليزية
متوسط
الفيلبينية
اللغة الأم

الهوايات

  • Basketball
  • Reading