Kevin Rademakers

- Supervised staff to optimize brand expansion initiatives and productivity
- Boosted brand growth by devising strategic network and
marketing tactics with different types of mediums
- Supervised various locations, enforcing high-quality
standards of operation
- Established performance goals for employees and provided feedback on methods for reaching those milestones, resulting in a 15% Month over Month growth rate by using a very customer centric sales approach
- Successfully managed budgets and allocated resources to maximize productivity and profitability by strategically
allocating funds to the verticals that showed high growth
potential
- Leveraged data and analytics to make informed decisions and drive business improvements
- Used industry expertise, customer service skills and
analytical nature to resolve customer concerns and
promote loyalty
- Managed senior-level personnel working in marketing and sales
- Fostered strong relationships with clients, enhancing
partnerships and driving revenue growth
- Evaluated employee performance and conveyed
constructive feedback to improve skills
- Demonstrated and integrated IT-solutions and Warehouse Management Systems for clients to understand and manage their business operations
- Led regional operations to enhance service delivery and
customer satisfaction
* Achievements: Increasing sales by 50% in 3-months time
with the same number of leads, by implementing a more
customer centric approach. Hit targets even in the situation
of war in the region by consistently nurturing and helping
potential clients with solutions for storage need

• Developed and executed B2B Sales & Marketing strategies together with the CEO to accelerate sales by
brainstorming and fltering well-thought ideas
• Conducted weekly sales meetings to provide guidance and review progress, resulting in an improvement in
team morale and making the team ever stronger
• Developed and implemented the CRM-system, HubSpot, to streamline sales processes and improve
customer service
• Developed and executed CRM strategies for new business and improving customer experience
• Demonstrating our B2B-solutions Trio Education and Trio Business MDM to prospects on a daily basis
• Nurturing the existing pipeline and building on the new and existing relations for further sales
expansion/upsell
• Developed a sales forecasting model that accurately predicted future sales trends
• Researched and identifed new B2B market opportunities, resulting in a 40% increase in market share
• Leading a team of 10 sales representatives to exceed monthly sales targets
• Actively hired and acquired staff for the Sales team

Managed customer expectations for scope, time and
budget
Guided B2B customers through the project journey to
handover all the deliverables at the end of the project
Managed and delivered over 70 projects for SME/SMB and
Enterprise companies
Fulfilled extra customer needs with the right number of
customizations to the product of their B2B e-commerce
solutions
Led and guided teams ranging from 5-100 members to
successful project deliveries
Hired candidates for the Business Development
department
Qualified new leads towards closing new deals SaaS &
Custom by using the SPICED framework for a clear overview
of the prospects needs
Nurtured pipeline with existing prospects and customers by
actively sending e-mails and calling with the information
from MS Dynamics Business Central CRM
Cold outbound calling for B2B lead generation via the
Outreach system
Represented the EMEA/APAC team during MT meetings for
Business Development KPIs and strategies

• Managing the after-sales process and providing excellent customer experience, while managing the
workshop with 10 to 20 mechanics
• Dealing with KPI analysis, CRM administration, invoicing, invoice authorization, warranty applications,
controlling and claiming
• Procurement and sales of certifed parts and helping customers and companies to fulfll their needs for their
BMWs
• CBS experience research for better understanding of customers needs
• Organized test drives for improved satisfaction and potential to buy new models
• Developed strategies for new business and optimizing the current after-sales process to further enhance
customer experience and CSAT
• Complete inventory management for 9 dealerships
• Procurement of new machinery in the workshop in collaboration with the workshop manager, the CEO and
BMW AG Germany
• Hiring candidates for the after-sales department
• Contract management for after-sales B2C clients and B2B reseller clients
• Managing the operations for the workshop, parts, and marketing department (events)
• Logistics management for parts delivery from Germany and other EU countries to supply all relevant
dealerships and clients Delivered top-notch marketing events, 100%
scores on warranty audits

• General managing of the business unit and reporting to the shareholders
• Sales, procurement, HR, fnance and producing of FMCG products
• Serving excellent hospitality for the guests were daily activities
• Hiring candidates for the sales, hospitality, and producing departments
• Accounting for the business unit and managing audits with the accountant
• Procurement of new stocks
• Contract management for new and existing suppliers
• Inventory management for current stocks and daily waste
• Strategy development for new business and marketing plans

• Credit control administration regarding suppliers and procurement
• Financial analysis of cost and revenue of all dealerships
• Direct contact to RDW (Dutch RTA) for part time contracts on license plates
• Developing trade-in documents for car sales
• Managing the Fijner Rijden Pas project
• Accounting for the business unit and managing audits with the accountant, together with the fnancial
controller
• Logistic transportation of feets for VW, Audi, Seat and Skoda (B2B & B2C)