receptionist
Manzil Health Care Services
Total years of experience :16 years, 2 Months
customers and visitors to the company
•Supporting the call centre, answering and forwarding phone calls
•Dealing with customers’ enquires
•Receiving and sorting mails far all departments
•Maintaining the reception area in a tidy manner so that a favourable first impression is given to any visitor
•Maintaining stock of brochures, magazines, stationary and other information
•Supervising office cleanliness and Maintenance
•Scheduling appointments and performing different admin tasks such as printing, scanning, typing
•Coordinating between office requirements and suppliers
•Ensuring office telephone list is regularly updated
•Supporting the services department in the PRO and drivers’ schedules
•Helping HR with the application forms and interview schedules
•Providing general support to visitors
•Organizing office gatherings
•Patient support for Arabic speaking patients
•Booking meetings for the business development team with clients
•Introducing the company to new clients via email and calls
•Maintaining business information using Salesforce
•Welcoming new joiners and orienting them around the accommodation
•Sourcing required purchases for the medical and administration operations
•Building database and relationship with suppliers to secure the lowest cost for purchases
•Creating purchase orders on Oracle system
Hotel Receptionist
Reception Academy Training
In& Check-Out
•Taking reservation by phone &walk in
•Exceeding guest expectation
•Complaint handling
•Foreign Currency Exchange
• Use of opera PMS Version 5.0
Cosmetic
office work, checking mails, making phone calls, receiving, recording and passing on messages
•Using telephone monitoring form, typing, filling, and performing reprographics
shelves with products
•Helped customers to find and choose desired product
•Supported cashiers with till duties.
reprographics duties, answered the phone and typed up letters to parents
Hinckley College and Reed in partner ship Level 1 English
Included employability training and English language development skills Level 2 Business
courses: NVQ Level 2 IT (ECD
Level 1 Maths
ICT- Developing the use of the Internet
courses: HR Management Course (ILM) Certificate