khadija Malik, P.A to VP / Senior Administrative Manager

khadija Malik

P.A to VP / Senior Administrative Manager

3SC World

Location
United Arab Emirates
Education
Master's degree, International Relations
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

P.A to VP / Senior Administrative Manager at 3SC World
  • Pakistan - Islamabad
  • My current job since July 2013

 Assisting/helping out management in contractual issues being faced in Pakistan as well as Dubai, Kuwait, Bahrain Saudi Arab/Qatar.
 Deputizing for the manager, making decisions and delegating work to others in the manager's absence
 Devising and maintaining office systems, including data management and filing
 Arranging travel and accommodation, occasionally Travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations
 Screening telephone calls, inquiries and requests, and handling them when appropriate, meeting and greeting visitors at all levels of seniority
 Organizing and maintaining diaries and making appointments, Dealing with incoming email, faxes and post, often corresponding on behalf of manager taking dictation and minutes
 Carrying out background research and presenting findings; producing documents, briefing papers, reports and presentations
 Liaising with clients and other staff, Provides information by answering questions and requests.
 Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs, meet deadlines and performs tasks in a fast-paced environment.
 Working with management in preparation of final proposals, technical Write ups, past performances. Supervision of all the departments in Company mainly procurement, accounts, fleet and HR department Functions.
 Responsible for company registration with US Govt website likes JCCS/SAM/UNGM.

Assistant to CEO at UNITY LSS
  • Pakistan
  • October 2012 to July 2013

Unity Logistics and Supply Chain Services Oct 2012 - 24 July 2013
(Assistant to CEO)

Major Job Responsibilities
• Deputizing for the manager, making decisions and delegating work to others in the manager's absence
• Devising and maintaining office systems, including data management and filing
• Arranging travel and accommodation and, occasionally
• Travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations
• Screening telephone calls, enquiries and requests, and handling them when appropriate
• Meeting and greeting visitors at all levels of seniority
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of manager
• Taking dictation and minutes
• Carrying out background research and presenting findings producing documents, briefing papers, reports and presentations
• Organizing and attending meetings and ensuring their manager is well-prepared for meetings
• Liaising with clients, suppliers and other staff.

Attended 2 days Executive PA master class Training at UNITY LSS
  • United Arab Emirates
  • February 2013 to February 2013

Attended 2 days Executive PA master class Training in Dubai, UAE on 24th-25 Feb 2013, and
Organized by IBMAR.

Customer Services Officer at MCB Bank Limited
  • Pakistan
  • May 2012 to October 2012

MCB Bank Limited May 2012 - October 2012
Customer Services Officer

••Monitoring & Management of accounts
••To provide proper quality service to the customers
••Collection and balancing of Cheque, pay orders and demand drafts
••Provide application forms, product brochures to the customers
••Handling of customer's complaints and inquires
••Provide account statements and account certificates to the customers
••Monitor service indicator in the branch and compile a monthly service measure report for onward
••submission to service quality assurance
••Cheque book issuance
••Handing of all inward and outward remittances of local and foreign currency
••Maintenance of Zakat portfolio
••Clearing (inward and outward)
••Maintenance of term deposit portfolio
••Express Money & CMD payments
••Maintaining the audit and compliance Report of all the high valued transactions of the branches on daily
••basis & sending the consolidated data to head office Karachi
••Maintaining attendance details leave and transfer records of the staff.

Asst. Project Manager / Marketing Executive at E-Business Solution Consultants
  • July 2010 to February 2011

E-Business Solution Consultants July 2010 to Feb 2011
(Asst. Project Manager / Marketing Executive)
Major Job Responsibilities

•• Manage / supervise / Initiate the entire Project held in Islamabad Region.
•• Meeting with Customer, solve the rising issues.

Worked as a Freelancer at E-Business Solution Consultants
  • February 2010 to June 2010

Worked as a Freelancer Feb 2010 - June 2010
(Marketing Executive)

•• Initiate many deals as a Marketing Executive, for different software houses.

Project Coordinator at J Salik Foundation
  • November 2009 to January 2010

J Salik Foundation Nov 2009 - Jan2010
(Project Coordinator)

Major Job Responsibilities

•• designing the Policy for the uplifting of minorities
•• coordinating with the chairman and the president for implementation of those policies.
•• Maintaining and organizing the resources.

Assistant Manager HR at Indigenous Solutions Private Limited
  • April 2009 to August 2009

Indigenous Solutions Private Limited Apr 2009 - Aug 2009
(Assistant Manager HR)

Major Job Responsibilities
••Implementation of human resources management strategies and policies.
••HR business Processes mapping and elaboration of the content of internal Standard Operating Procedures.
••Effectively involved in formulation & improvement of HR policies & Procedures.
••Compensation & Benefits - coordination with finance department in payroll management.
••Job analyses - Development of Job Descriptions.
••Recruitment Process coordination.
••Managing of whole office learning/training plan and individual learning plans in consultation with the senior management
And other team unit heads.
•••managing the online hiring solution providers to fulfill the required need of staffing.
•• Attendance and leave management.
•• Maintaining good employee relations, counseling, grievance handling.
•• direct reporting to CEO on Daily Bases.

Education

Master's degree, International Relations
  • at Preston university
  • June 2015
Master's degree,
  • January 2011

1. MSc (IR) 3rd Semester 2. B.A (Bachelors of Arts) 2011

Master's degree,
  • January 2007

4. Matric (Science) 2007 COMPUTER LITERACY Proficient in use of: - MS-Office e.g.: Excel, Word, PowerPoint, Access, Internet Browsing, Outlook Express and - Internet Explorer Browsing.

Specialties & Skills

Project Management
Customer Service Management
HR Consulting
Secretarial
Administration
ADMINISTRATIVE MANAGER
ANSWERING
CLIENTS
DICTATION
DOCUMENTING
GREETING
MARKETING
TELEPHONE

Languages

English
Expert

Hobbies

  • Researching
    I have researched for hundreds of projects and build relationship with POCs to get the contracts