Total Years of Experience: 12 Years, 5 Months
September 2020
To Present
Business Development Manger
at Avon
Location :
Saudi Arabia - Jeddah
Finding new business opportunities to increase the demand in trade Marketing.
planinng and overseen the digital marketing channes and E-commerce business.
planinng and overseen the digital marketing channes and E-commerce business.
July 2017
To Present
E-commerce & PR Coordinator
at Avon Beauty Arabia
Location :
Saudi Arabia - Jeddah
1. Planning and Creating Relevant content on each Social Media Channel:
Work with marketing needs and turn it to content that suitable with each channel.
Creating content on different approaches that suitable with each channel.
2. Managing Social Media Channels:
Monitoring, Developing, reply on comments and scheduling as there was no agency to deal with.
3. Creating Digital Campaigns and Coordinate advertising media
Support : Branding, Recruitment
4. maintaining SM analytics, metrics, and campaigns reporting and presentations
5. Coordinating all public relations activities
6. make deals and Advertising with Social media Influences .
7. planning and organizing PR event ( collaboration with bloggers event, Avon Gallery event for Jeddah influencers, mall events, mother's day, Women's day Festivals)
8. planning and execution makeup courses
Recruit New reps through event
plan and execute the Makeup courses from A to Z without PR agency
( training makeup Artist, models, lead the videographers, hall, managing service, certificates, introducing the audience of all makeup that Avon have and give them a brief about them and how to use them and supervisor the overall event.
With extremely perfect result that it's un expected, the result are above the estimate.
Work with marketing needs and turn it to content that suitable with each channel.
Creating content on different approaches that suitable with each channel.
2. Managing Social Media Channels:
Monitoring, Developing, reply on comments and scheduling as there was no agency to deal with.
3. Creating Digital Campaigns and Coordinate advertising media
Support : Branding, Recruitment
4. maintaining SM analytics, metrics, and campaigns reporting and presentations
5. Coordinating all public relations activities
6. make deals and Advertising with Social media Influences .
7. planning and organizing PR event ( collaboration with bloggers event, Avon Gallery event for Jeddah influencers, mall events, mother's day, Women's day Festivals)
8. planning and execution makeup courses
Recruit New reps through event
plan and execute the Makeup courses from A to Z without PR agency
( training makeup Artist, models, lead the videographers, hall, managing service, certificates, introducing the audience of all makeup that Avon have and give them a brief about them and how to use them and supervisor the overall event.
With extremely perfect result that it's un expected, the result are above the estimate.
August 2019
To September 2020
Retail Project Manager & Digital Marketer
at Avon
Location :
Saudi Arabia - Jeddah
- establish Retail as new business Sales Channel
- ROI analysis
- Finding the suitable location that suits the target audience.
- Contribution on hiring BA's Staff, provide the necessary training (Product knowledge and sales tips)
- Products line selection, pricing strategy that maximize profits and shareholder value while considering consumer and market demand.
- Onborading all the third parties involved on establishing Retail business, examples POS, Mall leasing, etc.
- supervision overall performance.
- Visiting stores to observe the operation and collect data or feedback.
- ROI analysis
- Finding the suitable location that suits the target audience.
- Contribution on hiring BA's Staff, provide the necessary training (Product knowledge and sales tips)
- Products line selection, pricing strategy that maximize profits and shareholder value while considering consumer and market demand.
- Onborading all the third parties involved on establishing Retail business, examples POS, Mall leasing, etc.
- supervision overall performance.
- Visiting stores to observe the operation and collect data or feedback.
June 2015
To July 2019
E-commerce Coordinator
at Avon Beauty Arabia
Location :
Saudi Arabia - Jeddah
Manage all online activity to drive website traffic acquisition, sales, conversion.
Develop and implement e-commerce strategy.
report the performance and insight of social media platforms.
Work with the marketing team to improve quality and traffic acquisition.
Research to discover new trends and technologies to improve Social media Content performance.
Creating Content based on the market's needs and target.
Creating and run campaigns on different platforms to achieve the Brand objectives.
Develop content calendar.
Report on performance.
working with Agencies and third parties to develop local content.
Build relationships with influences to grow Brand awareness.
Develop and implement e-commerce strategy.
report the performance and insight of social media platforms.
Work with the marketing team to improve quality and traffic acquisition.
Research to discover new trends and technologies to improve Social media Content performance.
Creating Content based on the market's needs and target.
Creating and run campaigns on different platforms to achieve the Brand objectives.
Develop content calendar.
Report on performance.
working with Agencies and third parties to develop local content.
Build relationships with influences to grow Brand awareness.
September 2013
To June 2015
IT specialist
at جامعة الملك عبدالعزيز
Location :
Saudi Arabia - Jeddah
October 2012
To July 2013
كول سنتر
at اراميكس
Location :
Saudi Arabia - Jeddah
- answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
- place customer pick up and delivery service in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Complete call logs and reports
Management and resolve customer complaints
- place customer pick up and delivery service in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Complete call logs and reports
September 2011
To August 2012
معلمة
at مدراس دار الفكر
Location :
Saudi Arabia - Jeddah
•Creates lesson plans that are appropriate for the age and abilities of the students in the class.
•Evaluates student performances in class and on tests and provides feedback.
•Assigns special assigments to students.
•Communicates students’ progress to parents, particularly regarding students who need tutoring or other extra assistance.
•Provides appropriate resources and learning materials for students.
•Identifies varying teaching methods that work best for students who learn differently.
•Conducts research.
•Encourages creativity in students.
•Maintains computer laboratories and keeps an inventory of supplies.
•Ensures that computer equipment is functioning properly.
•Maintains accurate records of students’ progress in class and on examinations.
•Keeps order in the classroom and handles student behavior issues in accordance with school system policies.
•Stays up-to-date on changes and advancements in computer technology taught in the classroom.
•Petitions administrators for updated hardware and software for the classroom.
•Runs the classroom within the allocated budget.
•Ensures that the internet in the classroom is used only for appropriate educational purposes.
•Posts grades and sends grade reports to parents as required by the school system.
•Evaluates student performances in class and on tests and provides feedback.
•Assigns special assigments to students.
•Communicates students’ progress to parents, particularly regarding students who need tutoring or other extra assistance.
•Provides appropriate resources and learning materials for students.
•Identifies varying teaching methods that work best for students who learn differently.
•Conducts research.
•Encourages creativity in students.
•Maintains computer laboratories and keeps an inventory of supplies.
•Ensures that computer equipment is functioning properly.
•Maintains accurate records of students’ progress in class and on examinations.
•Keeps order in the classroom and handles student behavior issues in accordance with school system policies.
•Stays up-to-date on changes and advancements in computer technology taught in the classroom.
•Petitions administrators for updated hardware and software for the classroom.
•Runs the classroom within the allocated budget.
•Ensures that the internet in the classroom is used only for appropriate educational purposes.
•Posts grades and sends grade reports to parents as required by the school system.
August 2011
To November 2011
مدربه شبكات
at Alayaa for High Education
Location :
Saudi Arabia - Jeddah
teaching the following:
- Cisco and Networking
- MS Microsoft Office
- Programming languages
- Cisco and Networking
- MS Microsoft Office
- Programming languages
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