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khadijah basalamah, Business Development Manger

khadijah basalamah

Business Development Manger·Avon

Saudi Arabia

Bachelor's degree, علوم حاسبات

Work experience

Total years of experience: 14 years, 9 months

Business Development Manger

September 2020 - Present

Avon

Jeddah, Saudi Arabia

September 2020 - Present

Finding new business opportunities to increase the demand in trade Marketing.
planinng and overseen the digital marketing channes and E-commerce business.

Company industry:
Perfume & Cosmetics
Job role:
Marketing and PR

E-commerce & PR Coordinator

July 2017 - Present

Avon Beauty Arabia

Jeddah, Saudi Arabia

July 2017 - Present

1. Planning and Creating Relevant content on each Social Media Channel:
Work with marketing needs and turn it to content that suitable with each channel.
Creating content on different approaches that suitable with each channel.

2. Managing Social Media Channels:
Monitoring, Developing, reply on comments and scheduling as there was no agency to deal with.

3. Creating Digital Campaigns and Coordinate advertising media
Support : Branding, Recruitment

4. maintaining SM analytics, metrics, and campaigns reporting and presentations

5. Coordinating all public relations activities

6. make deals and Advertising with Social media Influences .

7. planning and organizing PR event ( collaboration with bloggers event, Avon Gallery event for Jeddah influencers, mall events, mother's day, Women's day Festivals)

8. planning and execution makeup courses
Recruit New reps through event
plan and execute the Makeup courses from A to Z without PR agency
( training makeup Artist, models, lead the videographers, hall, managing service, certificates, introducing the audience of all makeup that Avon have and give them a brief about them and how to use them and supervisor the overall event.
With extremely perfect result that it's un expected, the result are above the estimate.

Company industry:
Marketing
Job role:
Beauty and Fashion

Retail Project Manager & Digital Marketer

August 2019 - September 2020

Avon

Jeddah, Saudi Arabia

August 2019 - September 2020

- establish Retail as new business Sales Channel
- ROI analysis
- Finding the suitable location that suits the target audience.
- Contribution on hiring BA's Staff, provide the necessary training (Product knowledge and sales tips)
- Products line selection, pricing strategy that maximize profits and shareholder value while considering consumer and market demand.
- Onborading all the third parties involved on establishing Retail business, examples POS, Mall leasing, etc.
- supervision overall performance.
- Visiting stores to observe the operation and collect data or feedback.

Company industry:
Perfume & Cosmetics
Job role:
Beauty and Fashion

E-commerce Coordinator

June 2015 - July 2019

Avon Beauty Arabia

Jeddah, Saudi Arabia

June 2015 - July 2019

Manage all online activity to drive website traffic acquisition, sales, conversion.
Develop and implement e-commerce strategy.
report the performance and insight of social media platforms.
Work with the marketing team to improve quality and traffic acquisition.
Research to discover new trends and technologies to improve Social media Content performance.
Creating Content based on the market's needs and target.
Creating and run campaigns on different platforms to achieve the Brand objectives.
Develop content calendar.
Report on performance.
working with Agencies and third parties to develop local content.
Build relationships with influences to grow Brand awareness.

Company industry:
Marketing
Job role:
Marketing and PR

IT specialist

September 2013 - June 2015

جامعة الملك عبدالعزيز

Jeddah, Saudi Arabia

September 2013 - June 2015

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

كول سنتر

October 2012 - July 2013

اراميكس

Jeddah, Saudi Arabia

October 2012 - July 2013

- answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
- place customer pick up and delivery service in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Complete call logs and reports

Company industry:
Shipping
Job role:
Customer Service and Call Center

معلمة

September 2011 - August 2012

مدراس دار الفكر

Jeddah, Saudi Arabia

September 2011 - August 2012

•Creates lesson plans that are appropriate for the age and abilities of the students in the class.
•Evaluates student performances in class and on tests and provides feedback.
•Assigns special assigments to students.
•Communicates students’ progress to parents, particularly regarding students who need tutoring or other extra assistance.
•Provides appropriate resources and learning materials for students.
•Identifies varying teaching methods that work best for students who learn differently.
•Conducts research.
•Encourages creativity in students.
•Maintains computer laboratories and keeps an inventory of supplies.
•Ensures that computer equipment is functioning properly.
•Maintains accurate records of students’ progress in class and on examinations.
•Keeps order in the classroom and handles student behavior issues in accordance with school system policies.
•Stays up-to-date on changes and advancements in computer technology taught in the classroom.
•Petitions administrators for updated hardware and software for the classroom.
•Runs the classroom within the allocated budget.
•Ensures that the internet in the classroom is used only for appropriate educational purposes.
•Posts grades and sends grade reports to parents as required by the school system.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

مدربه شبكات

August 2011 - November 2011

Alayaa for High Education

Jeddah, Saudi Arabia

August 2011 - November 2011

teaching the following:
- Cisco and Networking
- MS Microsoft Office
- Programming languages

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

King abdulaziz university

September 2011

September 2011

Bachelor's degree, علوم حاسبات

Saudi Arabia

GPA (point): 4.25 out of 5

GPA (point): 4.25 out of 5

Skills

Microsoft Office

Expert

قيادة مجموعات العمل

Expert

Social Networking

Expert

Interpersonal Skills

Expert

Report Writing

Expert

كتابه التقارير

Intermediate

حل المشاكل وايجاد الحلول البديله

Expert

الاعلانات الرقمية على مواقع التواصل الاجتماعي وتتحليل النتائج

Expert

تنظيم الفعاليات والاجتماعات

Expert

Fashion design

Beginner

market research

Expert

marketing mix

Intermediate

marketing strategy

Intermediate

negotiation

Intermediate

social media marketing

Expert

web analytics

Expert

digital marketing

Expert

marketing

Intermediate

marketing management

Expert

media planning

Intermediate

marketing communications

Expert

wordpress

Beginner

digital strategy

Expert

Microsoft Office

Expert

قيادة مجموعات العمل

Expert

Social Networking

Expert

Interpersonal Skills

Expert

Report Writing

Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

نادي جدة التطوعي

منسقه مشاريع

July 2008

Nespresso Club

عضوه

April 2015

Beauty Makers

Organizer

March 2017

Training and Certifications

Training
صيانه حاسب آلي
مركز الخليج للتدريب
الاستجابة الأولية لحالات الطوارئ
المدربه مي كمال
المسوق المحترف
دكتور سلطان البصراوي
غرافيكس
المركز السعودي الثقافي
السكرتارية التنفيذية
مركز سمارت

Hobbies and interests

Makeup
Fashion Desgin
Traveling