Khaldoun Al Khuja, Branches Manager

Khaldoun Al Khuja

Branches Manager

Al Mana Group

Location
Qatar
Education
Diploma, Diploma in electrical & mechanical engineering
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

Branches Manager at Al Mana Group
  • Qatar - Doha
  • My current job since April 2011

•I work in the automotive sector for more than 10 years .
•an ability to planning, direct and coordinate the operations, division, department, and monitoring, guidance & Planning are major components for my daily job in all our sections from customers area till the workshop .
•I work as a conduit connection between the customer and the company
• Keep customer loyalty for the brand and the company I work & I am working to keep customer satisfaction in higher levels .
•Contribute to increasing revenues and profits of the company that I work out.

Service Advisor at NISSAN Dealership /RAKHA Co Syria
  • Syria - Damascus
  • September 2008 to April 2011

•I work as a conduit connection between the customer and the company
• Keep customer loyalty for the brand and the company I work
•Contribute to increasing revenues and profits of the company that I work out
• Plan and implement an optimum utilization of workshop capacity in co-operation with the Workshop Controller.
•Certified as N-SAP Certificate(Nissan Service Advisor
Certification Program with the highest score amongst
all the Middle East participants trainees “96/100”

Logistics officer at Generals Motors
  • Syria - Damascus
  • August 2007 to September 2008

•Responsible for order making (vehicles)
•Pipeline management
•Follow up
•Stock management (physical management
•Logistic control (shipping Docs - insurance -follow up)
•Financial control (L\C-TTR- Legalization )
•Receiving goods (physical receipt)
•Clearance (entire process) Tartous Port Follow up
•TFZ - Follow up
•Physical inventory (fire sys .\alarm sys \stocking procedures)
•Transportation - delivery
•Security and control of all stocks held within the facility official invoicing issue official prices

Cars Service Officer at Madar
  • Syria - Damascus
  • January 2006 to July 2007

•Responsible for the follow-up maintenance and readiness of the company's fleet of cars
•Responsible for follow-up fleet of cars in terms of performance and readiness.
•Responsible for evaluating the performance of cars and checked periodically.
•Responsible for the diagnosis and screening cars company fleet periodically to ensure high performance and readiness for work.
•Responsible for the work orders for new cars for the company.

Education

Diploma, Diploma in electrical & mechanical engineering
  • at Damascus University
  • June 2008

Seventieth degree Celsius

Specialties & Skills

Customer Service
Service Engineering
Customer Loyalty
Senior service advisor
Branch Service Manager
Planning , Direct and Coordinate
Analysis Skills
Interpersonal Skills
Communication Skills
Leadership Skills

Languages

English
Expert
Arabic
Expert