Khaldoun zarrad

Founded and successfully managed a restaurant business, overseeing all operational, commercial, and financial activities.
• Directed day-to-day operations, including staff management, procurement, inventory control, and customer service excellence.
• Developed and implemented marketing initiatives and customer engagement strategies to drive business growth and customer retention.
• Managed supplier relationships, contract negotiations, purchasing activities, and cost-control measures.
• Oversaw budgeting, cash flow management, financial reporting, and operational performance monitoring.
• Established operational procedures and service quality standards to enhance customer satisfaction and business efficiency.
• Led and supervised a team of 12 employees, ensuring efficient operations and high service standards