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Khaldoun zarrad, Owner & Operations Manager

Khaldoun zarrad

Owner & Operations Manager·Fermo

Syria

Bachelor's degree, Bank Management

Work experience

Total years of experience: 25 years, 7 months

Owner & Operations Manager

January 2019 - June 2026

Fermo

Damascus, Syria

January 2019 - June 2026

Founded and successfully managed a restaurant business, overseeing all operational, commercial, and financial activities.
• Directed day-to-day operations, including staff management, procurement, inventory control, and customer service excellence.
• Developed and implemented marketing initiatives and customer engagement strategies to drive business growth and customer retention.
• Managed supplier relationships, contract negotiations, purchasing activities, and cost-control measures.
• Oversaw budgeting, cash flow management, financial reporting, and operational performance monitoring.
• Established operational procedures and service quality standards to enhance customer satisfaction and business efficiency.
• Led and supervised a team of 12 employees, ensuring efficient operations and high service standards

Company industry:
Food & Beverage Production
Job role:
Management

Marketing &Sales Manager

January 2017 - January 2019

Al Safi Group (Americana, John west , Al bani, Al wazah Te

Erbil, Iraq

January 2017 - January 2019

Company industry:
FMCG
Job role:
Marketing and PR

Sales Support

January 2011 - January 2017

Amana Foods Group of Companies

Damascus, Syria

January 2011 - January 2017

Company industry:
FMCG
Job role:
Marketing and PR

Brand supervisor

January 2008 - January 2011

Amana Foods Group of Companies

Syria

January 2008 - January 2011

Company industry:
FMCG
Job role:
Marketing and PR

Financial Accountant

January 2004 - January 2008

Syrian Arab Horse Association

Syria

January 2004 - January 2008

Company industry:
Non-profit Organization
Job role:
Accounting and Auditing

Sales supervisor

January 2002 - January 2003

Rainbow Cleaning system

Damascus, Syria

January 2002 - January 2003

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Person

January 2000 - January 2002

Rainbow Cleaning system

Damascus, Syria

January 2000 - January 2002

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Damascus University in Syria

January 2011

January 2011

Bachelor's degree, Bank Management

Syria

GPA (percentage): 70%

GPA (percentage): 70%

Damascus University - Faculty of Banking

January 2006

January 2006

Bachelor's degree, Bank Management & export

Sudan

Skills

ACCOUNTS PAYABLE
Expert
ACCOUNTS PAYABLE
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ADVERTISING
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ADVERTISING
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BANK RECONCILIATION
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BANK RECONCILIATION
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BILLING SYSTEMS
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BILLING SYSTEMS
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BUDGETING
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BUDGETING
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EXHIBITIONS
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EXHIBITIONS
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MARKETING
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MARKETING
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MERCHANDISING
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MERCHANDISING
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PROMOTIONAL MATERIALS
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PROMOTIONAL MATERIALS
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SALES
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SALES
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Languages

Arabic
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English
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