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Khaled Abdullah, Customer service

Khaled Abdullah

Customer service·[Crystel company]

Jordan

Bachelor's degree, Dentistry

Work experience

Total years of experience: 1 years, 3 months

Customer service

January 2025 - January 2026

[Crystel company]

Amman, Jordan

January 2025 - January 2026

Assisted customers with transactions and inquiries, ensuring efficient service.
Gained insight into banking operations and financial management.
Developed communication and problem-solving skills in a fast-paced environment.
Handled customer inquiries in a professional manner.
Resolve ccustomerccomplaints and provided effective solutions to ensure customer satisfaction.
Maintained accurate records of customer interactions and transactions.
Followed company policies and quality standards while meeting performance targets.
Collaborate wwith team members to improve customer service processes.
Demonstrated strong communication, problem-solving and multitasking skills.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

call center

January 2025 - July 2025

Zain - Jordan

Amman, Jordan

January 2025 - July 2025

Company industry:
Telecommunications

Customer Service Intern

July 2017 - August 2017

[commercial bank of Kuwait]

Hawali, Kuwait

July 2017 - August 2017

Assisted customers with transactions and inquiries, ensuring efficient service.
Gained insight into banking operations and financial management.
Developed communication and problem-solving skills in a fast-paced environment.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

[Tbilisi medical state university]

February 2024

February 2024

Bachelor's degree, Dentistry

Georgia

[Al-Najah Salmiya school of Kuwait

July 2018

July 2018

High school or equivalent, Adult Education

Kuwait

Skills

COMPOSURE

Intermediate

ADAPTABILITY

Intermediate

COLLABORATION

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CONFLICT RESOLUTION

Intermediate

ETHICAL STANDARDS AND CONDUCT

Intermediate

MANAGEMENT

Intermediate

QUICK LEARNING

Intermediate

SOCIAL WORK

Intermediate

STAKEHOLDER ENGAGEMENT

Intermediate

ENTHUSIASM

Intermediate

Languages

Arabic

Expert

English

Expert

German

Intermediate

Training and Certifications

Certifications
Medical conference attendance and contributions
Medical conference attendance and contributions
Medical conference attendance and contributions