operational excellence analyst
Tadawul
مجموع سنوات الخبرة :10 years, 3 أشهر
Implemented Business Process Management System
Created standards process maps and defined gaps and areas of improvement
Monitored & Reported all Operations/Business projects and assign key resources
Created department Procedure, and reviewed division’s Policy & Procedures.
Reviewed & Monitored Employee’s/Division’s performance KPI’s, and KRI’s
Reviewed all employees’ trainings against the division’s allocated budget.
Managed weekly reporting to the Director and the Chief of the division.
Participated in all Risk management activities that concerns the operations division.
Completed projects within the given constrains
Standardized the reports & format for better quality performance and reliability
Maintained relationships with customers/clients with Zero complaints
Improved the accuracy of budget forecasts by 2%
Putting my learning into practice, I had the opportunity to review and execute various financial procedures in the embassy.
Although being a volunteer limited my responsibilities, I was trusted and qualified to perform a set of financial procedures
and employee-related duties
Assisted the department head in planning
Reviewed process documents & identified the gaps
Created daily weekly and monthly reports
Project Management