Service Manager
Halliburton
مجموع سنوات الخبرة :20 years, 1 أشهر
Fast- track promotion through increasingly responsible positions directing maintenance and
operations for a multinational firm employing 80 thousand employees over 60 countries.
Lead, coordinate and supervise 45 personnel to assure quality, safety awareness, new product
releasing and tool maintenance and complete with budget.
• Leadership, dedication and team work earned promotion to service manager within one year
• Set and maintain high standard. Provided daily motivational and training to ensure
employees realized that their work was meaningful. Influenced and encouraged personnel to
participate in self-motivation processes.
• Instituted a strong focus on safety through creative incentives, education and employee
empowerment that decreased worker’s compensation by 30% ( Division KPI 2010)
• Promoted service excellence and customer satisfaction by providing training and guidance
to individuals engaged in well site service in a country.
• Responsible for profit, loss, ROI and implementing corrective actions to improve profit
margin. Effectively manage the inventory and enhance the account receivable collection to
improve the cash conversion cycle.
• Interfaces and works effectively with Service Coordinator and Performance Development
Coordinator pursuant to employee development and evaluation issues
Khaled Ashour Page 2 of 3
Professional experience continued
• Investigates and performs follow-up activities on unplanned events and/or jobs. Investigates
accidents, injuries and incidents within the division. Coordinates the hiring process for
assigned division in concert with Human Resources
• Established the Data Acquisition Laboratory in Egypt (1999) to locally repair the electronic
down hole tools, saving 950 K$ annually.
• Champions the implementation of new technology within the division. Coordinates and
assists with the correction, prevention and improvement (CPI).
• Mentor through expertise in operations and technical aspects, became main source of
information for stuff through daily contact in quick, professional and concerned manner.
• Review and approve technical and commercial parts in tendering process.
• Slashed down time 15% and increased the productivity -allowed workers to develop
ownership and provide input into the work process - assigning tasks, finishing jobs using
worker’s experience and intelligence to perform their jobs at peak level.
• Responsible of corrective and preventive maintenance for instrumentations in all pneumatic
and electronic control loops in gas plant
• Supervising and controlling the instrument technicians.
, GUC (German University in Cairo), currently student and will finish in mid-2016 – finished 16 managerial courses - Strategic management and Operation management majors with budgeting and corporate finance elective subjects. Training
, GUC (German University in Cairo), currently student and will finish in mid-2016 – finished 16 managerial courses - Strategic management and international business majors with budgeting and corporate finance elective subjects. Training